Product Operations Lead - Payments and Commerce

About the position Responsibilities • Partner closely with Product Management and cross-functional leaders to successfully deliver on objectives of the product domain. • Lead all operational activities in close coordination with the Product Management Lead. • Conduct portfolio management activities across a variety of cross-functional projects. • Lead project and OKR tracking discussions and create related artifacts. • Help facilitate cross-functional collaboration and communication across the product domain by designing and facilitating an operating rhythm of meetings and reporting. • Develop and implement the operating framework for the product domain including establishing the proper meeting cadence, responsibilities framework, and stakeholder alignment activities. • Lead process improvement initiatives to maximize efficiency across product development initiatives. • Serve as an end-to-end Program Manager for some large strategic Commerce initiatives. • Build and manage projects plans to coordinate activities across a variety of functions. • Actively manage issues and risks for these programs. • Regularly communicate status, risks, and issues to a diverse stakeholder group. Requirements • 10+ years of applicable program management experience in a Product organization • Experience in product development for Commerce workstreams • Experience overseeing portfolios of projects consisting of 50+ team members • Experience with a variety of product development processes and methodologies • Experience standing up new product development and cross-functional processes • Demonstrated ability to build project plans for complex, cross-functional projects • Experience with projects involving a balanced mix of Data Science, Engineering, Design, and Customer Insights • Strong conflict resolution and negotiation skills and the ability to manage in an environment of ambiguity with a diverse range of partners • Communication skills to clearly articulate your concepts and evangelize on their behalf • Experience with a variety of project management and product development tools Nice-to-haves • People management experience is a plus Benefits • Health Plans • Mental Health support • 401(k) Retirement Plan with employer match • Stock Option Program • Disability Programs • Health Savings and Flexible Spending Accounts • Family-forming benefits • Life and Serious Injury Benefits • Paid leave of absence programs • 35 days annually for paid time off for full-time hourly employees • Flexible time off for full-time salaried employees Apply tot his job Apply To this Job