IT Support Specialist in Novi, MI

IT Support Specialist - Vibe Credit Union - Novi, MI - work from home job Company: Vibe Credit Union Job description: Vibe Credit Union is currently looking for an IT Support Specialist to join our team. This position is located in Novi. Please see below for details. Job Description Our Mission Statement We are here to improve our members' financial lives. As one team, we serve our members and the community. Our vision is to be the financial institution that people choose first and use the most. Our Core Values At Vibe, we are committed to these values to make it the very best for our members and our employees: • We do what we say • We are kind and respectful of everyone's unique situation • We celebrate our victories • We learn, grow, and embrace change. Position Purpose The IT Support Specialist is responsible for providing technical support to all Vibe branch and remote office locations. The IT Support Specialist will maintain branch hardware and work with internal IT staff to resolve network issues and deliver IT solutions. Essential Duties Provide onsite technical support to remote office locations Communicates with supervisor and affected co-workers on the progress toward established objectives or with resolving system issues Upgrades and replaces computer hardware components Works with third party vendors for branch equipment upgrades Installs and assists staff with various applications Set up/maintain PCs branch locations Install/maintain hardware peripherals at branch locations Interact with other staff in IT department including support desk, network admins and Business Analysts Other duties may be assigned Education and/or Experience • High School graduate; Bachelor's degree preferred • 3 years of experience in Information Technology support desk • Knowledge of Local Area Networks • Knowledge of computer hardware Skills/Abilities • Effective communication skills. • Strong analytical skills. • Basic local area network knowledge • Prioritize, meet deadlines and manage changing priorities. • Knowledge of information security and systems administration • Ability to travel within Metro Detroit area to Vibe locations • Knowledge of Office 365 • Maintain positive relationship with IT team and business units Physical Requirements for this Position These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the IT Support Specialist. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the IT Support Specialist. While performing the responsibilities of the IT Support Specialist job, the employee is required to talk and listen. Vibe Credit Union is proud to be an Equal Opportunity Employer-Minorities/Women/Disabled/Veterans/Sexual Orientation/Gender Identity, committed to workplace diversity ed/Veterans/Sexual Orientation/Gender Identity, committed to workplace diversity IT Support Specialist - Vibe Credit Union - Novi, MI - work from home job Expected salary: Location: Novi, MI IT Support Specialist - Vibe Credit Union - Novi, MI - work from home job Job date: Sat, 12 Aug 2023 00:57:08 GMT Apply for the job now! IT Support Specialist - Vibe Credit Union - Novi, MI - work from home job Apply tot his job Apply To this Job