Support & Community Virtual Assistant (VA)

This is not your average “support” position. We’re looking for a Support & Community VA who is equal parts people-person and systems thinker—someone who can keep our students engaged, prospects supported, and digital spaces organized and alive. Upon enrollment, you’ll be the first touchpoint for leads and students, the heartbeat of our online community, and the go-to person for keeping operations tight behind the scenes. About Vestright LLC One of the great things about VestRight is that it was born out of a real, living, breathing land development company. Since 2002, Cody Bjugan has been actively putting together land deals with his land development company is Allied Development. Allied is focused on creating diverse and successful communities throughout the US. Known for creating lasting communities and strong relationships; respected by landowners, clients, builders and community stakeholders, Allied Development’s honest and comprehensive approach gives each project the greatest assurance of success. VestRight was founded in 2019 to help dispel the myths and show real estate entrepreneurs how to capitalize on the unprecedented demand for raw land with development potential and learn how to create life changing wealth in the process. Since its founding, VestRight has trained hundreds of students how to successfully find off-market raw land with development potential and sell them to land-hungry homebuilders for 6-7 figures profit per deal, without needing motivated sellers, hardball negotiation or putting their own capital at risk. Land development and investing is a “blue ocean” of opportunity and there is currently nobody else who is teaching the methods VestRight uses to create massive windfalls on every single deal. Description Support & Community Engagement • Respond to all support inquiries within 24 hours (email, community, GHL) • Troubleshoot student access issues (GHL, Community, Zoom) • Help create SOPs, refine onboarding systems, and support documentation • Follow up on no-shows and inactive students • Upload group coaching call recordings and update Q&A’s/FAQs and transcriptions • Track and report key metrics weekly (engagement, show up rate, check-in calls) • Greet and welcome new members in the VestRight community • Reply to every student post—either answer directly, track down answers, or tag the right team member (support-related posts) • Keep conversations alive by sharing daily wins, updates, and content • Help ensure all internal team members are active and engaging • Track community leaderboard stats and publish internal reports weekly • Keep the community calendar and event posts updated and visually appealing Events & Zoom Calls • Schedule, prep, and moderate Zoom calls (Pack Power Hour, Sales Spotlight, Prospecting Pod calls) • Handle live chat, tech issues, recordings, and Q&A moderation • Read announcements and calls-to-action / housekeeping items on each call • Work with guest speakers to prep content and communicate expectations Reporting & Tracking • Maintain weekly metrics: New members & posts, CRM flow, Community activity (based on non-employee participation) • Submit clear reports for weekly team meetings Engagement & Follow-Up • Check in calls with newly onboarded students and non-engaged students for re-engagement purposes • Help encourage reviews and community referrals • Support onboarding calls with enthusiasm and care • Redirect Facebook group members into our new VestRight community What We’re Looking For • Strong written and verbal English communication • Organized and detail-oriented—nothing slips through the cracks • Tech-savvy with tools like: GoHighLevel, Slack, Zoom, Google Suite • Must have reliable high-speed internet connection and a professional-quality webcam to ensure clear communication and consistent virtual presence • Experience in customer support, coaching programs, or community management is a big plus • A self-starter with a service heart and a growth mindset • Friendly and kind demeanor, team player Please Note: The duties and responsibilities outlined above are not exhaustive. Additional tasks may be assigned as needed to support the team and company objectives. Flexibility and a proactive attitude are key to success in this role. About VestRight At VestRight, we care deeply—about our students, our mission, and the community we're building. We believe in showing up with integrity, kindness, and purpose. This isn’t just a job—it’s a chance to make a difference in the lives of real people learning how to create generational impact through land development. We value people who take initiative, love to serve, and thrive in a space where heart and hustle meet. You’ll fit right in if you’re thoughtful, resourceful, and genuinely enjoy supporting others. We’re a small, mission-driven team that believes profit should fuel generosity, freedom, and legacy—but we never lose sight of people in the process. If you’re someone who brings positivity to a team, finds joy in the details, and believes every message or moment is a chance to uplift someone—this might just be your place. Comp Package Location: Remote (International Contractors Welcome) Type: Full-Time Contractor Compensation: • $1,000/month • 9 Paid U.S. Holidays This is a full-time contractor role, estimated at approximately 40 hours per week, Monday through Friday. While we respect the flexibility that comes with contract work, we ask that you align your working availability with the following general guidelines to support collaboration and timely service: • Preferred working window: Monday–Friday, with start times between 7AM–9AM PST and end times between 4PM–6PM PST • Team connection: Attendance is expected at weekly team check-ins and our company huddles (held Mondays and Fridays) with cameras on While this role offers flexibility, strong communication and presence during core hours are essential to serving our team and community well. Apply tot his job Apply To this Job