Virtual Assistant for Project Coordination & Customer Communication in Jewelry Industry

We are seeking a highly professional and detail-oriented Virtual Assistant to help manage ongoing projects and support our team. This role requires strong communication skills, professionalism in customer interactions, and the ability to stay on top of follow-ups and deadlines. Candidates with prior experience in the jewelry industry will be strongly preferred. The ideal candidate will be comfortable handling calls, coordinating directly with customers and team members, and ensuring smooth project execution. Prior experience or knowledge in the jewelry industry is a strong advantage. Responsibilities: Manage and track ongoing projects with attention to detail Coordinate directly with customers and internal team members via phone and email Handle follow-ups to keep tasks and deadlines on track Provide professional customer service in all interactions Assist with scheduling, documentation, and general administrative tasks Requirements: Excellent verbal and written communication skills Professional demeanor and customer service experience Strong attention to detail and ability to manage multiple priorities Comfortable making and receiving professional calls Prior VA or project coordination experience preferred Stable internet connection suitable for calls and video meetings Must be available to work U.S. Eastern Standard Time (EST) hours Work Details: Remote, full-time Shift: U.S. Eastern Standard Time (EST) Application Instructions: Kindly send a short voice recording (1–2 minutes) highlighting your relevant experience, background in customer communication, and why you’d be a good fit for this role. Applications without a voice recording may not be considered. Apply tot his job Apply To this Job