Enterprise Network Project Manager
About the position
Responsibilities
• Act as the single point of contact for all projects related to this platform.
• Host and participate in status conference calls.
• Provide weekly meeting report/minutes to Professional Services - Engagement Executive Program Manager regarding the progress of all projects associated with this platform.
• Oversee and coordinate all aspects of open projects, serving as the main facilitator of activity and primary liaison between Customer and Verizon.
• Responsible for high-level deliverables throughout the project lifecycle.
• Interface with Customer, NSP's and monitor their performance as it relates to project schedules and service delivery.
• Manage Verizon and Customer communications leveraging the project status tracking log.
• Ensure all high-level implementation milestones are being met.
• Assist Customer in the creation and documentation of the implementation processes and procedures, as needed.
• Drive process improvements across NSP's through recommendations to the Customer program management team.
• Manage compliance of project objectives, escalations, and day-to-day operations support of projects.
• Advise Customer on service processes to assist in Customer's resolution of NSP service delivery issues.
• Oversee and coordinate all aspects of the Run the Bank (RTB) program, serving as the main facilitator of activity and primary liaison between Customer and Verizon.
Requirements
• Bachelor's degree or four or more years of work experience.
• Three or more years of relevant experience in a project management role managing enterprise networking projects.
• Experience and a proven record of meeting deadlines, managing multiple complex projects simultaneously, and working in a fast-paced, dynamic, individual, and team-oriented work environment.
• Willingness to travel for occasional onsite customer meetings, travel estimated as >25%.
Nice-to-haves
• A degree or PMP certification.
• Exceptional interpersonal, relationship development, analytical, problem-solving, and communication skills.
• Motivated, self-starter, and highly collaborative, able to produce high-quality results in high-pressure situations in a dynamic environment.
• Technical acumen to interpret business implications.
• Effective use of PCs, including Microsoft Office.
• Managed programs and/or projects on a large scale.
• Worked in a technical field.
• Exceptional organizational and time management skills.
• Customer service experience with internal and external clients.
Benefits
• Medical, dental, vision insurance.
• Short and long term disability.
• Basic life insurance, supplemental life insurance, AD&D insurance.
• Identity theft protection.
• Pet insurance and group home & auto insurance.
• Matched 401(k) savings plan.
• Stock incentive programs.
• Up to 8 company paid holidays per year.
• Up to 6 personal days per year.
• Parental leave and adoption assistance.
• Tuition assistance.
• Up to 15 days of vacation per year, which grows with additional service.
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