Small Business Executive Analyst, Bilingual

Housed within the City Manager's Office, the Office of Economic Development and Cultural Affairs (OEDCA) leads the implementation of San Jose’s economic strategy work plan. OEDCA has three integrated divisions: Cultural Affairs: Arts, Sports, and Entertainment; Economic Growth and Business Development; and Workforce and Talent Development. OEDCA’s Economic Growth and Business Development Division ("Business Development") is the primary contact for the City’s business community, responsible for: • growing jobs and revenue from large and medium-sized businesses, • fostering small business and thriving neighborhoods, and • accelerating investment led growth in the downtown economy. Current activity across the Division includes: business outreach and assistance, supporting downtown development, establishing local business associations and improvement districts, attracting foreign direct investment and free trade zone, storefront grants, analysis of economic policy, and key business communications and marketing, as well as providing leadership and support across the City’s Community and Economic Development Service Area. The Small Business Executive Analyst is one of the 7-member small business team within the Business Development Division in OEDCA. As part of its response to the effects of the COVID-19 pandemic, the City established the small business team within the Business Development Division of the OEDCA. This process has continued to evolve over the past 3 years as the team has learned how best to support and respond to small businesses and created service offerings to match their needs. Core services within the small business team include, but are not limited to, building neighborhood business district organizational capacity, designing and contracting for services to retain businesses, support to entrepreneurs and startups, permit support, administering the storefront business grant program, and managing the citywide Small Business Advisory Committee. This position involves working with many of the core services by providing support to local business associations, collaborating with business service providers and consultants, the promotion of business service programs, outreach to small businesses and local companies, managing grant agreements, providing guidance and making referrals for advice on the City permitting, and responding to leads and inquiries. The position will work collaboratively with team members in the OEDCA, senior City staff and elected officials, and on occasion may be required to conduct presentations and speak at events and public meetings. The position requires verbal and written fluency in either Vietnamese, Chinese or Spanish and the Executive Analyst will be expected to support the development and dissemination of business communications and collateral. The position also supports the broader work of the Business Development Division, including connections and information to businesses on local, state, and federal programs, implementation of City Council direction on economic-development related policy and programs, and support in accessing economic data. The position reports to a Senior Executive Analyst on the Business Development team. This is a limit-dated/overstrength position that is funded through June 30, 2026, with potential for further extension. However, should this position be discontinued through the budget process, the City may seek to place you in other internal job opportunities based on your previous work experience. Executive Analyst I: Bachelor’s Degree from an accredited college or university in business or public administration or a closely related field. Executive Analyst II: Bachelor’s Degree from an accredited college or university in business or public administration or a closely related field; and two (2) years of increasingly responsible professional staff analytic or administrative experience at the level of Executive Analyst I with the City of San Jose. Acceptable Substitution: Experience as a Staff Specialist with the City of San José may be substituted for the education requirement on a year for year basis. Bilingual-Bicultural in English and either Vietnamese, Chinese or Spanish is required. Competencies The ideal candidate will possess the most desirable combination of skills, abilities, and experience. These include: • Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. • Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Fluency in either Vietnamese, Chinese or Spanish is required. • Teamwork and Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. • Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach. • Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of the problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. • Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promote job performance. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume, and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. You MUST answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Please note that there is a 4,000-character limit including spaces for each text response. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. You will be prompted to answer the following questions in the online application process: If you have any questions regarding the duties for this position, please contact Victor Farlie by email [email protected]. If you have any questions regarding the recruitment process, please contact Lori Venzon by email [email protected]. Apply tot his job Apply To this Job