CUSTOMER SERVICE AGENT - Call Center

**Preferred Qualifications:** - 2+ years of transportation - 3+ years of customer service - Proven customer support experience - Strong phone contact handling skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multitask, prioritize and manage time effectively • *We are proud to offer the following:** - Annual Bonus (discretionary) - 401(k) (Fidelity) & - Company Contribution 10% - Free Medical insurance for employees (Cigna network) - Free Dental insurance for employees (Dental Health Services) - Annual merit reviews/performance reviews bi-annually - FSA Health and Dependent - Free Long-Term Disability insurance - Free Employee assistance program - Free Life / AD&D - Paid time off (vacation & sick) - Free travel insurance - Milestone Years of Service Bonus every 5 years - Wellness Program (Weight Watchers, Fitness, Mental Wellness, Work-Life-Balance) - Monthly Employee Appreciation Lunches - Tuition Reimbursement - Voluntary group insurance: - Vision insurance - Whole Life Insurance (Mass Mutual) - Short-term disability insurance - Additional Life/AD&D - Accident, Hospital and Critical Illness - Prepaid Legal - Pet Insurance Apply tot his job Apply To this Job