Patient Engagement Representative-Remote
The Patient Engagement Representative is responsible for creating a positive patient experience by accurately and efficiently handling day-to-day operations, including inbound and outbound support for patient acquisition and retention strategies.
Requirements
• High school diploma or GED
• Excellent telephone customer service skills with typing ability and problem solving skills
• Working Knowledge of Windows based computer environment
• Telephone/call center experience
• 1-3 years of customer service and or healthcare experience
Benefits
• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match
• 10 paid holidays per year
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
• For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.
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