Virtual Assistant, Consulting
Description:
• This is a remote position.
• Our client is a dynamic and growing business support service provider with over two years in operation.
• Mission: enable businesses to scale effectively through strategic virtual assistance for entrepreneurs and small business owners.
• Responsibilities include email management, course & program support, billing & account cleanup, file organization, client follow-ups, inbound/outbound calls, and SOP implementation.
• Application notes: attaching your resume is optional but recommended; a Loom video is required; complete the skill set section thoroughly.
Requirements:
• Email Management: Organize and manage high-volume inboxes, ensuring timely responses and cleanup.
• Course & Program Support: Assist in the creation of course materials (Canva, PowerPoint), and manage communications and follow-ups for webinars, coaching programs, and small group sessions.
• Billing & Account Cleanup: Resolve billing issues, verify charges, and merge or clean up duplicate accounts.
• File Organization: Maintain and improve structure within Google Drive.
• Client Follow-Ups: Conduct follow-ups with clients, especially in industries like medical aesthetics, dermatology, and healthcare.
• Inbound/Outbound Calls: Occasionally assist with client calls when needed.
• SOP Implementation: Operate within established SOPs and assist in building new processes for scaling programs.
• Proven administrative experience managing email, calendar, and general admin tasks.
• Tech-Savvy: Comfortable using tools like ChatGPT, Gemini, Lm Notes, and other AI productivity apps.
• Software Proficiency: Skilled in Google Workspace, GoHighLevel (GHL), PowerPoint, Canva, and spreadsheets.
• Strong Communicator: Excellent written and verbal communication; prefers email and text for daily updates (Zoom for meetings).
• Experience in Consulting Support (preferred): Previous experience assisting business coaches or consultants is a plus.
• Proactive & Process-Oriented: Always looking to optimize workflows, accepts feedback, and drives efficiency.
• Independent & Reliable: Works well with minimal supervision after initial onboarding.
• Growth-Oriented: Interested in growing into an operations coordinator/manager role in the future.
Benefits:
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