Manager of Content Strategy - Lead B2B Marketing Excellence Remotely

Join Influent, a Trailblazing B2B Marketing Agency Redefining the Future of LinkedIn Marketing

Influent is on a mission to revolutionize B2B marketing by putting people at the forefront. As a pioneering agency with an exclusive focus on the LinkedIn channel, we're challenging conventional marketing approaches and driving success for our clients through authentic, expertise-driven content. Our comprehensive full-funnel strategy encompasses LinkedIn strategy development, targeted connection growth, thought leadership content production, managed posting, personalized outbound campaigns, sales enablement, and paid amplification.

We're more than just a marketing agency - we're a community that thrives on excellence, empathy, passion, and continuous improvement. As we continue to expand and push the boundaries of what's possible in B2B marketing, we're seeking a talented and experienced Manager of Content Strategy to join our dynamic team. If you're a driven marketing professional looking to make a significant impact and grow with a fast-paced agency startup, we invite you to explore this exciting opportunity.

Role Overview: Leading Content Strategy and Client Success

As our Manager of Content Strategy (MCS), you'll be at the helm of a team of four, delivering top-tier LinkedIn strategy and service to a diverse portfolio of B2B clients. This multifaceted role combines people management with high-level client strategy, requiring a unique blend of leadership, marketing expertise, and exceptional client service skills.

The MCS is a linchpin of our client service team, reporting directly to our Director of Client Service. Your success will be measured by client retention, and you'll be responsible for driving team performance, client satisfaction, and strategic growth.

Key Responsibilities: Driving Client Success and Team Excellence

• Leadership and Team Management: Hire, train, and manage a team of three Content Strategists and one Copywriter, fostering a culture of excellence and continuous improvement.
• Internal Meetings and Coaching: Lead internal pod meetings and 1:1 staff meetings to track results, improve team performance, and coach team members.
• Client Strategy and Service: Lead your team to deliver best-in-class LinkedIn strategy and service for a diverse portfolio of clients, ensuring high client satisfaction and retention.
• Client Relationships and Growth: Develop deep and trusting relationships with clients, providing expert-level consultation and strategy in monthly client meetings, and leading client upsells as needed.
• Process Improvement and Operations: Build and improve client service processes, ensuring seamless operations and high efficiency.
• Issue Resolution and Crisis Management: Take quick action when client issues arise, working to create solutions that maintain client trust and reduce churn.
• Knowledge and Expertise: Develop and maintain strong knowledge of LinkedIn and B2B marketing strategy, staying up-to-date with industry trends and best practices.
• Company Values and Culture: Ensure that company values are upheld across the team and body of work, promoting a culture of excellence, empathy, passion, and continuous improvement.

Ideal Candidate Profile: A Seasoned Marketing Leader

To succeed in this role, you'll need to embody our core values and bring a unique combination of skills and experience. Our ideal candidate is a seasoned marketing professional with:

• 3+ years of marketing/advertising agency client service experience, with a proven track record of delivering exceptional client results.
• 1+ year of experience managing a team of 2 or more, with strong leadership skills and high emotional intelligence.
• In-depth knowledge of digital marketing (ideally B2B), with a strong understanding of LinkedIn marketing strategy and best practices.
• Exceptional writing ability and a keen creative eye, with the ability to engage and manage client expectations effectively.
• A self-motivated and ambitious attitude, with a desire to grow into a leadership role and drive business growth.
• Highly organized and capable of managing multiple client projects simultaneously, with a demonstrated history of operating under tight deadlines.

While not required, B2B marketing experience is highly desirable, and a strong understanding of our core values is essential.

Our Core Values: Guiding Principles for Success

• Highest Standards: We pursue excellence in everything we do, holding ourselves and others to the highest levels of accountability and reliability.
• Empathetic Communication: We prioritize understanding and emotional intelligence in all interactions, valuing the human element above all.
• Contagious Passion: Our team is driven by a genuine enthusiasm and a ceaseless curiosity that inspires both colleagues and clients.
• Continuous Improvement: We embrace a mindset of humility and self-awareness, always seeking ways to grow and improve.

What We Offer: A Dynamic Work Environment and Opportunities for Growth

As a remote team, we offer a flexible and dynamic work environment that allows you to work from anywhere. Our culture is built on a foundation of excellence, empathy, passion, and continuous improvement, providing a stimulating and supportive environment for growth and development.

While we can't disclose specific details about our compensation package, we can assure you that it's competitive and reflects our commitment to attracting and retaining top talent. Our benefits and perks are designed to support your well-being and career growth, and we're happy to discuss these further during the interview process.

Join Our Team: Shape the Future of B2B Marketing

If you're a driven marketing professional looking to make a significant impact and grow with a fast-paced agency startup, we invite you to apply for this exciting opportunity. As our Manager of Content Strategy, you'll be at the forefront of our mission to revolutionize B2B marketing and drive success for our clients.

Don't miss out on this chance to join a talented team of marketers and shape the future of B2B marketing. Apply now and take the first step towards a rewarding and challenging career with Influent!