CVS Pharmacy is hiring motivated individuals to fill part-time remote Live Chat Support roles. This opportunity is ideal for those who are detail-oriented, tech-savvy, and passionate about helping others — all while working from home and earning $27 per hour.
As a Live Chat Representative, you will assist CVS customers with prescription-related questions, order status updates, and other pharmacy services through a secure live chat platform. This is a flexible and rewarding entry into remote customer service within the healthcare industry.
Key Responsibilities:
Engage with customers via live chat to resolve pharmacy and prescription issues.
Provide fast, accurate, and friendly responses.
Maintain patient confidentiality and follow HIPAA guidelines.
Escalate complex issues to supervisors as needed.
Document all conversations clearly and accurately.
Requirements:
High school diploma or GED.
Strong written communication and problem-solving skills.
Comfortable using chat and CRM platforms.
Prior customer service or pharmacy experience is a plus but not required.
Ability to work independently and maintain professionalism.
Benefits:
Competitive pay at $27/hour.
Work-from-home flexibility.
Paid virtual training and onboarding.
Growth opportunities within CVS Health.
Access to health and wellness benefits.
How to Apply: To apply, visit the official CVS Careers site and search for “Live Chat Support” roles. Submit a current resume with an emphasis on customer interaction skills. Qualified applicants will be contacted for a remote interview.
CVS Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.