Experienced Driver Onboarding Specialist and Data Entry Clerk – Remote or San Diego Office Opportunity

Introduction to GoShare

Imagine being part of a dynamic and innovative company that is revolutionizing the way goods are delivered. GoShare is a cutting-edge technology firm that specializes in mobile, enterprise software, developer APIs, supply chain management, and software solutions. With offices in Brazil, San Diego, and Fortaleza, and a small but mighty team of 11-50 employees, GoShare is making waves in the industry. Having raised $7.8M in funding, with the latest round closed in June 2021, this company is poised for continued growth and success. As a Driver Onboarding Specialist and Data Entry Clerk, you will play a vital role in supporting the onboarding process of our delivery professionals, ensuring a seamless and efficient experience for all parties involved.

Job Overview

We are seeking a highly motivated and detail-oriented individual to join our team as a Driver Onboarding Specialist and Data Entry Clerk. As a key member of our team, you will be responsible for communicating with our delivery professionals, reviewing applications, conducting virtual vehicle safety inspections, and ensuring that all necessary documentation is accurate and up-to-date. If you have a strong desire to help people, are tech-savvy, and have excellent communication skills, we encourage you to apply for this exciting opportunity. You will have the flexibility to work from the comfort of your own home or from our downtown San Diego office, with the option to choose the environment that suits you best.

Key Responsibilities

• Review applications, insurance, and vehicle registration documents for accuracy and eligibility, ensuring that all necessary information is complete and up-to-date.
• Conduct virtual vehicle safety inspections with qualified driver-applicants, utilizing company-provided training to ensure a thorough and efficient process.
• Communicate with delivery professionals via text, chat, and email, providing timely updates on the status of their applications and ensuring a positive experience throughout the onboarding process.
• Order driver applicants' pre-employment background checks using company software, adhering to all relevant policies and procedures.
• Maintain accurate and detailed records, utilizing data entry skills to ensure that all information is up-to-date and easily accessible.

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• Associate's degree or above (preferred, but not required), with a strong foundation in business administration, human resources, or a related field.
• 1-2 years of experience in recruiting, onboarding, data entry, HR, or customer service, with a proven track record of providing excellent support and ensuring seamless processes.
• Strong attention to detail, with the ability to accurately review and process large volumes of information.
• Self-motivated and able to work independently, with a strong desire to help people and provide exceptional support.
• Excellent communication skills, with the ability to effectively communicate with delivery professionals, colleagues, and management via phone, email, and text.
• Ability to handle and prioritize multiple tasks, with a strong focus on organization and time management.
• Comfortable with smartphone applications and web-based applications, with a strong foundation in technology and software systems.

Preferred Qualifications

While not essential, the following qualifications are highly desirable:

• Experience working in a fast-paced, dynamic environment, with a proven ability to adapt to changing circumstances and priorities.
• Knowledge of recruiting and onboarding processes, with a strong understanding of the importance of efficient and effective systems.
• Familiarity with data entry software and systems, with a strong foundation in record-keeping and data management.
• Experience working in a customer-facing role, with a strong focus on providing exceptional service and support.

Career Growth Opportunities and Learning Benefits

At GoShare, we are committed to the growth and development of our employees. As a Driver Onboarding Specialist and Data Entry Clerk, you will have access to a range of training and development opportunities, including:

• Comprehensive onboarding program, designed to ensure a smooth transition into the role and provide a strong foundation for success.
• Ongoing training and development opportunities, focused on enhancing skills and knowledge in areas such as data entry, customer service, and recruiting.
• Opportunities for career advancement, with a focus on promoting from within and supporting the growth and development of our employees.
• Collaborative and dynamic work environment, with a strong focus on teamwork and communication.

Work Environment and Company Culture

At GoShare, we pride ourselves on our positive and supportive company culture. As a Driver Onboarding Specialist and Data Entry Clerk, you will be part of a close-knit team that values collaboration, communication, and mutual respect. Our company culture is built on the following core values:

• A strong focus on teamwork and collaboration, with a emphasis on supporting and empowering each other to achieve our goals.
• A commitment to excellence, with a focus on delivering high-quality results and exceeding expectations.
• A culture of innovation and creativity, with a emphasis on embracing new ideas and approaches.
• A strong focus on customer satisfaction, with a commitment to providing exceptional service and support to our delivery professionals and clients.

Compensation, Perks, and Benefits

We offer a competitive salary range of $25,000 to $35,000 annually, depending on experience and qualifications. In addition to a competitive salary, you will also be eligible for a range of benefits, including:

• 401k plan, with a focus on supporting your long-term financial goals and security.
• Healthcare benefits, designed to support your physical and mental well-being.
• Paid time off, with a focus on supporting your work-life balance and providing opportunities for rest and relaxation.
• Opportunities for career advancement and professional growth, with a focus on supporting your ongoing development and success.

Conclusion

If you are a motivated and detail-oriented individual with a strong desire to help people, we encourage you to apply for this exciting opportunity. As a Driver Onboarding Specialist and Data Entry Clerk, you will play a vital role in supporting the onboarding process of our delivery professionals, ensuring a seamless and efficient experience for all parties involved. With a competitive salary, comprehensive benefits package, and opportunities for career growth and development, this is an opportunity not to be missed. Apply today to join our dynamic and innovative team and take the first step towards a rewarding and challenging career with GoShare.