Senior Content Designer for Member Experience Personalization - Shaping the Future of Entertainment at Netflix

Join the Team Revolutionizing Entertainment: Senior Content Designer, Member Experience

Are you a creative wordsmith with a passion for crafting intuitive user experiences? Do you have a knack for storytelling and a keen eye for detail? Netflix, the world's leading entertainment service, is seeking a Senior Content Designer to join its Experience Design (XD) Discovery + Foundations team. As a Senior Content Designer, you'll play a pivotal role in shaping the member experience, making it more personal, engaging, and delightful for millions of users worldwide.

About Netflix and the Role

With 283 million paid memberships across over 190 countries, Netflix is at the forefront of the entertainment industry. Our platform offers a vast library of TV series, films, and games, catering to diverse tastes and preferences. As a Senior Content Designer in the XD team, you'll be responsible for designing and refining the core Netflix experience, focusing on personalized discovery features that help members find their next favorite show or movie.

This role is all about using language to create seamless, user-friendly experiences. You'll craft compelling copy for various Netflix platforms, from onboarding and profiles to in-product feedback and user education. Your work will not only reflect our members' tastes but also help them engage with content they love. As part of the broader Content Design team, you'll be at the forefront of testing new ideas, shaping Netflix's brand voice, and developing scalable language frameworks.

Key Responsibilities

• Collaborate with cross-functional partners to develop an overall UX and UI strategy, with a focus on language and information.
• Design personalized experiences on Netflix, creating elegantly simple solutions to complex user problems.
• Use data, insights, and design thinking to deliver the right information at the right time for the right reasons.
• Craft clear, frictionless experiences that are on-brand and translate well to global audiences.
• Work on multiple Content Design projects simultaneously, providing concepting, content strategy, and writing from ideation to final execution.
• Rationalize UX solutions with data, improve designs through feedback, and thoughtfully question the status quo.
• Initiate innovation projects and identify opportunities to elevate the quality of existing projects.
• Partner with Design leadership to evolve Netflix's guidelines and standards.
• Embrace a culture of experimentation, A/B testing, and zero-to-one innovation.

Essential Qualifications

To succeed in this role, you'll need:

• 5+ years of experience writing for consumer-facing digital products.
• A portfolio that showcases your Content Design expertise and user-focused product design strategy.
• Experience working on UX for personalization features.
• Outstanding communication, presentation, and people skills.
• The ability to think critically about user journeys and content flows.
• Ability to work Pacific Time Zone hours and occasional travel to California.

Preferred Qualifications

While not mandatory, the following skills and experience will give you a competitive edge:

• A background in designing experiments focusing on different language approaches.
• Experience working closely with Designers, Researchers, and Product Managers to develop hypotheses and test plans.
• A proven track record of developing scalable language frameworks.
• The ability to flex your writing style from concise value props to tactical microcopy.

Skills and Competencies

To excel as a Senior Content Designer at Netflix, you'll need to possess:

• Storytelling skills to craft cohesive UX narratives across platforms.
• Familiarity with personalization features and algorithmic recommendations.
• The ability to bring products to life with strategic product copy, tone of voice, and information hierarchy.
• Systems thinking to develop scalable language frameworks.
• Effective communication skills to advocate for your point of view in a candid, feedback-driven culture.

Career Growth and Learning Benefits

At Netflix, you'll have the opportunity to grow professionally and personally. As a Senior Content Designer, you'll be working on high-impact projects that shape the member experience. You'll collaborate with talented professionals, learn from their expertise, and develop your skills in a dynamic environment. Our culture encourages experimentation, innovation, and continuous learning, ensuring you stay ahead of the curve in your field.

Work Environment and Company Culture

Netflix is a remote-friendly company, and this role is available for remote work. Our culture values diversity, equity, and inclusion, and we're committed to creating a welcoming environment for all employees. We offer flexible working hours, comprehensive benefits, and a range of perks to support your well-being and work-life balance.

Compensation and Benefits

Netflix offers a competitive compensation package, with a salary range of $120,000-$515,000. Our compensation structure consists solely of an annual salary, and you can choose how much of your compensation you want in salary versus stock options each year. We also provide comprehensive benefits, including:

• Health Plans and Mental Health support.
• A 401(k) Retirement Plan with employer match.
• Stock Option Program.
• Disability Programs and Life and Serious Injury Benefits.
• Family-forming benefits and paid leave of absence programs.
• Flexible time off for salaried employees and accrued paid time off for hourly employees.

Join Our Team

If you're a motivated and creative Senior Content Designer looking to make a meaningful impact in the entertainment industry, we want to hear from you. Apply now to join our team and be part of shaping the future of entertainment at Netflix.

We're an equal-opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We approach diversity and inclusion seriously and thoughtfully, and we do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

If you need an accommodation or adjustment during the hiring process, please don't hesitate to reach out to your recruiting partner.

Ready to take the next step in your career? Click apply now to start your journey with Netflix.