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Experienced Service Analyst for UPS Work From Home (Remote) Opportunity with Workwarp

Remote, USA Full-time Posted 2025-11-03

Unlock Your Career Potential as a Service Analyst with UPS and Workwarp

Are you a detail-driven and analytical individual looking for a challenging yet rewarding career opportunity? Do you have a passion for logistics, transportation, and supply chain management? If so, we have an exciting opportunity for you to join our team as a Service Analyst for UPS Work From Home (Remote) with Workwarp, a leading company in the industry.

About the Company and Industry

Workwarp is a dynamic and innovative company that partners with UPS to deliver cutting-edge solutions for the logistics and transportation industry. As a Service Analyst, you will play a critical role in driving business success and achieving targets by analyzing complex data, developing proactive network planning processes, and collaborating with stakeholders to drive improvement.

The logistics and transportation industry is rapidly evolving, with a growing demand for efficient and effective supply chain management. As a Service Analyst with UPS and Workwarp, you will be at the forefront of this industry, working on exciting projects and initiatives that shape the future of logistics and transportation.

Key Responsibilities

  • Develops proactive and systematically determined network planning cycles to improve the quality of planning and operational efficiency.
  • Analyzes large volumes of raw data and produces operational reports to be used in the modeling process.
  • Serves as a contact for transportation data management, including data collection validation, data warehouse visibility, and quality using analytical tools (e.g., SQL and Excel).
  • Designs reports for senior-level Transportation management for review and enhanced decision-making.
  • Builds reports (Power Bi, SSRS, Scene, Excel, etc.) to visualize key data and achieve business goals.
  • Updates live data reporting connections and fields (Microsoft Azure/SSAS, Power Bi, Visual Studios).
  • Scours client data, completes reviews, and performs diligent work to ensure processes are completed on time and accurately.
  • Carries out modeling improvement (C#, C++, Python, etc.).
  • Maintains consistent and thorough communications with supervisor and various stakeholders.
  • Collaborates with UPS stakeholders to investigate system, operational, and service failures, and to create aligned solutions that result in better network performance.

Essential and Preferred Qualifications

To be successful in this role, you will need to possess a strong analytical mindset, excellent communication skills, and the ability to work collaboratively with stakeholders. The ideal candidate will have:

  • A Bachelor's degree (or internationally comparable degree) in an engineering, computer science, operations, or business analysis-related field.
  • At least three years of experience in a related field, or be a current UPS employee with relevant experience.
  • Experience with automation and improvement to drive business success and achieve targets.
  • Strong understanding of project planning processes, including planning activities and resources.
  • Essential knowledge of risk management basics.

Preferred candidates will have:

  • A Graduate degree in an engineering, computer science, planned operations, or business analysis-related field.
  • Experience within the Logistics, Transportation, or Supply Chain industry.

Skills and Competencies Required for Success

The ideal candidate will possess a range of skills and competencies, including:

  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Ability to work independently and as part of a team.
  • Strong understanding of data analysis and reporting tools (e.g., SQL, Excel, Power Bi).
  • Experience with programming languages (e.g., C#, C++, Python).
  • Ability to adapt to changing priorities and deadlines.

Career Growth Opportunities and Learning Benefits

As a Service Analyst with UPS and Workwarp, you will have access to a range of career growth opportunities and learning benefits, including:

  • Professional development opportunities, including training and certification programs.
  • Opportunities for career advancement within the company.
  • Collaborative and dynamic work environment.
  • Access to cutting-edge technologies and tools.

Work Environment and Company Culture

At Workwarp, we pride ourselves on our collaborative and dynamic work environment. As a remote worker, you will have the flexibility to work from home and be part of a distributed team. Our company culture is built on a foundation of innovation, teamwork, and customer satisfaction.

Compensation, Perks, and Benefits

We offer a competitive salary ($20-30/Hour) and a range of benefits, including:

  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Flexible work arrangements.
  • Access to cutting-edge technologies and tools.

Conclusion

If you are a motivated and analytical individual looking for a challenging yet rewarding career opportunity, we encourage you to apply for this exciting role as a Service Analyst with UPS and Workwarp. With a competitive salary, opportunities for career growth, and a collaborative work environment, this is an opportunity you won't want to miss.

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

Apply now to take the first step in your career journey!

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