Experienced E-commerce Professional - Amazon Business Manager for a Leading Organic Food Brand

Introduction to Once Upon a Farm

Imagine being part of a purpose-driven brand that is revolutionizing the way we think about childhood nutrition. At Once Upon a Farm, we are dedicated to providing organic, crave-worthy snacks and meals for children of all ages. Our mission is to drive systemic improvement in childhood nutrition for a healthier, happier, and more equitable world. We are a remote-first company, and our team is comprised of highly collaborative, dynamic, and supportive individuals who share a singular mission to make the world a better place through the highest quality, most delicious, nourishing, and nutritious products made accessible to every home, from our farms to your fridge.

About the Role

We are seeking an experienced Amazon Business Manager to join our team. As an Amazon Business Manager, you will be responsible for driving profitable growth of key product categories within Amazon/Seller Central. You will develop the strategy and manage the day-to-day execution of our 3P business, which is comprised of FBA and FBM fulfillment models. This role will also support the growth of other e-commerce marketplaces and/or collaborate internally to drive growth across the e-commerce landscape.

Key Responsibilities

• Develop strategy and plan to drive growth on Amazon Core
• Manage the day-to-day Amazon business, including owning assortment plans, optimizing portfolio, and developing trade spend plan and promotional strategy
• Act as point of contact with Amazon for Core business, ensuring proper charges, opening and managing tickets to address issues, etc.
• Collaborate with internal resources to develop compelling PDP content, A+ content, and storefront content
• Lead brand store strategy in partnership with other internal stakeholders
• Own ongoing optimization of content to maximize SEO value conversion rates
• Meet with and oversee media agency regarding performance marketing and meeting goals on Amazon Core
• Collaborate with the internal operations team to monitor inventory levels and shipments, customer messages, and performance updates, also providing inputs into demand planning
• Drive inputs into SKU-level sales forecasting
• Monitor competitive activity and 3rd party seller landscape, proactively addressing any suppression issues and/or conflict with maintaining the buy box, including any Brand Registry issues
• Provide weekly, monthly, and quarterly reporting; collaborate with data analysts on issues or opportunities to maximize growth

Essential Qualifications

• BA/BS in Business Administration, Marketing, Advertising, Finance, or a related field, or equivalent years of experience, required. An MBA is a plus.
• Minimum 6 years of professional experience working on an Amazon 3P business and other relevant marketplaces
• Strong understanding of performance marketing/media as well as experience working with key cross-functional stakeholders, including finance and operations
• Practical working knowledge and interest in the operational side of e-commerce
• Ideally, experience with food/CPG business; working on a cold-chain business is a plus
• An omnichannel mindset with the ability to understand the role e-commerce plays within a larger retail business
• Prior experience and understanding of the Whole Foods on Amazon relationship is a plus
• Solid knowledge of Microsoft Suite, Outlook, Slack, and other professional platforms

Preferred Qualifications

• Experience with Amazon Seller Central and Amazon Marketing Services
• Knowledge of Amazon advertising platforms, including Sponsored Products and Sponsored Brands
• Experience with e-commerce analytics tools, such as Jungle Scout or Helium 10
• Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
• Excellent communication and project management skills, with the ability to work effectively with cross-functional teams

Skills and Competencies

• Strong business acumen, with the ability to develop and execute strategic plans
• Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions
• Strong communication and project management skills, with the ability to work effectively with cross-functional teams
• Ability to thrive in a fast-paced, dynamic environment, with a strong sense of urgency and attention to detail
• Strong passion for e-commerce and digital marketing, with a desire to stay up-to-date on the latest trends and technologies

Career Growth Opportunities and Learning Benefits

At Once Upon a Farm, we are committed to the growth and development of our employees. As an Amazon Business Manager, you will have the opportunity to work on a wide range of projects, from developing and executing strategic plans to analyzing data and making informed decisions. You will also have the opportunity to collaborate with cross-functional teams, including marketing, sales, and operations, to drive growth and profitability across the e-commerce landscape. Additionally, you will have access to ongoing training and development opportunities, including workshops, webinars, and conferences, to help you stay up-to-date on the latest trends and technologies in e-commerce and digital marketing.

Work Environment and Company Culture

At Once Upon a Farm, we are a remote-first company, which means that you will have the flexibility to work from anywhere. We are a highly collaborative and dynamic team, and we use a variety of tools and technologies to stay connected and work effectively together. We are also a purpose-driven company, and we are committed to making a positive impact on the world. We believe in fostering a culture of humility, honesty, passion, positive social impact, and fun, and we are looking for individuals who share these values and are passionate about making a difference.

Compensation, Perks, and Benefits

We offer a competitive salary range of $120,000 to $140,000 per year, depending on experience. We also offer a range of perks and benefits, including:

• Annual bonus
• 401(k) program with 4% company match
• New hire remote life stipend and annual Nourish and Nurture Allowance
• Monthly cell and internet stipend
• Quarterly Farm-to-Fridge home deliveries and employee discounts
• Unlimited paid time off
• Paid volunteer time
• Paid time off to fulfill civic responsibilities, including jury duty and voting in local, state, and national elections
• Medical, vision, and dental insurance
• Life insurance
• Flexible spending account and health savings account
• Employee assistance program

Conclusion

If you are a motivated and experienced e-commerce professional who is passionate about driving growth and profitability on Amazon, we encourage you to apply for this exciting opportunity. As an Amazon Business Manager at Once Upon a Farm, you will have the chance to work on a wide range of projects, from developing and executing strategic plans to analyzing data and making informed decisions. You will also have the opportunity to collaborate with cross-functional teams and contribute to the growth and development of our company. Don't miss out on this opportunity to join a purpose-driven company that is making a positive impact on the world. Apply now to become a part of our dynamic and supportive team!