Experienced Customer Service Leader and Business Partner - Audiology Domiciliary Services Expert

Introduction to Specsavers and Our Exciting Opportunity

Specsavers, a renowned global brand, is expanding its Specsavers Home Visits Service with a brand-new standalone Domiciliary Audiology Business model in 2024. This innovative venture presents a unique chance for a passionate, ambitious, and hard-working individual to make a real difference in people's lives while establishing a rewarding career as an Audiology Domiciliary Customer Service Partner. As a leader in the industry, we are committed to providing exceptional customer care, improving patient outcomes, and fostering a culture of excellence.

Position Overview

As an Audiology Domiciliary Customer Service Partner, you will enjoy the freedom to run your own business while benefiting from dedicated support from our expert teams. You will be the driving force behind clinical and retail excellence, serving your community, and creating a lasting asset for your family. This role requires a unique blend of leadership skills, business acumen, and a passion for delivering high-quality customer service.

Key Responsibilities

• Build and develop your own team, fostering a culture of excellence and collaboration
• Drive clinical and retail excellence, ensuring the highest standards of customer care and patient outcomes
• Look after your customers and serve your community, building lasting relationships and adding value to their lives
• Make critical, everyday decisions to support your community and drive business growth

Essential Qualifications and Skills

To succeed in this role, you will need:

• Retail or customer service experience, with a proven track record of delivering excellence
• Leadership skills and business acumen, with the ability to drive growth and development
• A valid UK driving license and the right to work in the UK
• A passion for maintaining high-quality clinical and retail standards, with a commitment to ongoing learning and development
• Strong communication and interpersonal skills, with the ability to build rapport with your team and the local community

Preferred Qualifications and Skills

While not essential, the following qualifications and skills are desirable:

• Experience in audiology or a related field, with a strong understanding of clinical practices and procedures
• A qualification in business or management, with a focus on leadership and entrepreneurship
• Experience of working in a domiciliary setting, with a understanding of the challenges and opportunities presented by this type of service
• A strong network of contacts in the local community, with the ability to build relationships and drive business growth

Career Growth Opportunities and Learning Benefits

As an Audiology Domiciliary Customer Service Partner, you will have access to a range of career growth opportunities and learning benefits, including:

• The chance to complete the Audiology Practitioner course within 12 months, with ongoing support and guidance from our expert teams
• Opportunities for professional development, with a focus on leadership, business acumen, and clinical excellence
• Access to cutting-edge clinical technology and equipment, with the chance to stay up-to-date with the latest developments in the field
• A competitive salary and benefits package, with the opportunity to earn dividends and drive business growth

Work Environment and Company Culture

At Specsavers, we are committed to fostering a culture of excellence, collaboration, and innovation. Our work environment is dynamic and supportive, with a focus on ongoing learning and development. As an Audiology Domiciliary Customer Service Partner, you will be part of a close-knit team, with the opportunity to build lasting relationships with your colleagues and the local community.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

• A basic salary of £35k, with a £5k car allowance and 30% of business profit as dividends
• Access to a range of benefits, including medical, dental, and pension schemes
• Opportunities for flexible working, with the chance to balance your work and personal life
• A supportive and dynamic work environment, with ongoing opportunities for learning and development

Conclusion

If you are a passionate, ambitious, and hard-working individual, with a commitment to delivering exceptional customer care and driving business growth, we would love to hear from you. As an Audiology Domiciliary Customer Service Partner, you will have the opportunity to make a real difference in people's lives, while establishing a rewarding career and building a lasting asset for your family. Apply now to take the first step on this exciting journey.

How to Apply

To apply for this exciting opportunity, please contact us at [email protected]. We look forward to hearing from you and exploring how you can join our team as an Audiology Domiciliary Customer Service Partner.