**Experienced Data Entry Clerk – Energy Services Program Support – Remote Opportunity**
Are you a detail-oriented and organized individual with a passion for making a positive impact in your community? Do you thrive in a dynamic and collaborative work environment? If so, we invite you to join blithequark, a non-profit human services agency dedicated to fostering community growth, providing essential services, and promoting holistic well-being in Fitchburg, MA.
At blithequark, we are committed to creating a workplace that values the well-being and personal growth of our employees. Our team is united by a shared passion for making a lasting impact, and we are seeking an experienced Data Entry Clerk to join our dynamic team. As a valued member of our team, you will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.
**Position Overview**
As a Data Entry Clerk, you will be responsible for maintaining accurate and up-to-date records, monitoring emails and communications, and collaborating with program staff to support the delivery of services. You will work closely with our team to ensure the smooth operation of our Energy Services Programs, and your attention to detail and organizational skills will be essential in maintaining the high standards of our organization.
**Essential Duties and Responsibilities**
* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
* Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
* Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
* Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
* Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
* Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
* Attend all required staff meetings, supervision, training, and contractual meetings.
* Participate in mandatory agency training and other relevant professional development activities.
* Ensure strict confidentiality is maintained in all aspects of the role.
* Perform related work as required.
**Required Qualifications and Skills**
* Associate degree or equivalent professional experience.
* Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
* Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred.
* Strong organizational and time management skills.
* Excellent communication and interpersonal skills.
* Ability to maintain confidentiality and handle sensitive information.
* Proficiency in Microsoft Office and Google Suite.
* Experience with database management and data entry software.
**Why Join blithequark?**
* Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
* Paid Time Off (PTO): Generous time off to relax and recharge.
* Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
* Student Loan Forgiveness: We're here to help ease your student loan burden.
* Tuition Remission: Invest in your education with our tuition remission program.
* Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
* Pet Insurance: Ensure your furry friends receive the best care.
* Employee Discounts: Access exclusive discounts and perks.
**What We Offer**
* A dynamic and collaborative work environment.
* Opportunities for professional growth and development.
* A chance to make a meaningful difference in the community.
* A comprehensive benefits package.
* A flexible work environment that suits your lifestyle.
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for making a positive impact, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Employment Type:** Full-Time
**Equal Employment Opportunity**
blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that values diversity, equity, and inclusion.
**Note:** This job posting is for a remote opportunity, and the selected candidate will be required to work from home.
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