**Experienced Customer Experience Concierge – SFR Dispositions and Inventory Management**

Are you a highly organized and detail-oriented individual with exceptional communication skills? Do you have a passion for delivering exceptional customer experiences and a knack for managing multiple tasks simultaneously? If so, we invite you to join our dynamic team at blithequark as a Customer Experience Concierge, where you will play a vital role in managing new properties received from our SFR business line. **About blithequark** blithequark is the leading and most integrated provider of residential real estate services in the United States. Our commitment to providing a meaningful work environment where employees can grow and succeed has earned us the distinction of being designated a Great Place to Work for two consecutive years. We have also been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute for nine straight years. **Our Mission** At blithequark, we are on a mission to empower everyone's next move. We strive to simplify, digitize, and integrate the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, we fuel the productivity of our approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories. **Job Summary** As a Customer Experience Concierge, you will be responsible for managing a portfolio of properties for our clients within our SalesForce database. You will communicate with our Relocation Directors specific listing details, review documentation to determine the condition of properties, and request repair bids from our partnered vendors as needed. You will also act as a facilitator between our clients and vendors regarding bid approvals, counters, and declined bids. Your attention to detail and ability to multi-task will be essential in ensuring that repairs are completed in a timely manner and that there are no issues with closing. **Key Responsibilities** * Manage a portfolio of properties for our clients within our SalesForce database * Communicate with our Relocation Directors specific listing details * Review documentation to determine the condition of properties * Request repair bids from our partnered vendors as needed * Act as a facilitator between our clients and vendors regarding bid approvals, counters, and declined bids * Communicate all details pertaining to repairs with our Relocation Directors * Proactively follow-up to ensure repairs are completed in a timely manner * Review broker updates for action needed * Review inspection details to determine if additional repairs, credits, or concessions are requested and/or required that will impact closing * Follow-up on each property in your portfolio until the property has closed **Requisite Skills** * 2-3 years business experience preferred * Real estate knowledge preferred * Strong interpersonal, verbal, and written communication skills * Digital literacy and ability to navigate multiple systems * Strong attention to detail * Planning and organization skills; ability to multi-task in a fast-paced environment * Ability to relate to our clients and vendors in a professional and courteous manner * Regular and consistent attendance/punctuality * Embraces diversity and inclusion * SalesForce experience preferred **Our Culture** At blithequark, we value diversity and strive to create a culture of belonging that empowers everyone's next move. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. **Benefits and Perks** * 100% remote work arrangement * Competitive salary and benefits package * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Access to cutting-edge technology and tools * Flexible work arrangements and work-life balance **How to Apply** If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity Statement** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we prohibit discrimination on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. **About blithequark** blithequark is a leading provider of residential real estate services in the United States. Our company is home to some of the most recognized brands in real estate, including Better Homes and Gardens Real Estate, Century 21, Coldwell Banker, Coldwell Banker Commercial, Corcoran, ERA, and Sotheby's International Realty. We support approximately 1.5 million home transactions in 2021 and are focused on simplifying, digitizing, and integrating the real estate transaction for all consumers. **Join Our Team** At blithequark, we are committed to creating a culture of belonging that empowers everyone's next move. We strive to be a top destination for diverse talent and are committed to creating a workplace that is inclusive and respectful of all employees. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to join our team. Apply for this job