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**Experienced Product Principal - Customer Experience - Remote Opportunity at blithequark**

Remote, USA Full-time Posted 2025-11-03
Are you a seasoned product leader with a passion for driving business growth and customer satisfaction? Do you thrive in a fast-paced, dynamic environment where innovation and collaboration are key? Look no further than this exciting opportunity to join blithequark as an Experienced Product Principal - Customer Experience. **About blithequark** blithequark is a forward-thinking organization that is revolutionizing the way we approach product development and customer experience. With a focus on innovation, collaboration, and customer satisfaction, we are committed to delivering high-quality products that meet the evolving needs of our customers. As a Product Principal at blithequark, you will play a critical role in shaping our product strategy and driving business growth. **Job Summary** As an Experienced Product Principal - Customer Experience, you will be responsible for connecting strategies and defining scope across multiple product teams and domains. You will work closely with Product Directors and cross-functional program leaders to drive the delivery of business value and improve customer satisfaction through the production of quality products. This is a remote opportunity that requires occasional travel (5% to 20% of the time). **Key Responsibilities** As a Product Principal at blithequark, you will be responsible for the following key areas: * **Delivery and Execution (10%):** Coordinate with Distinguished Engineers, User Experience Principals, and impacted teams to ensure a clear path to scope is known and aligned. Review recommended solutions and work of product teams to ensure products are aligned with company, stakeholder, and end-user priorities. * **Strategy and Planning (60%):** Partner with cross-functional programs or technology portfolios to align outcomes. Cascade context up to leadership and strategy down to balanced teams using OKRs. Lead cross-functional discovery by partnering with UX Principals, Distinguished Engineers, and balanced teams. Create, coordinate, and sequence activities to ensure alignment across impacted teams. Provide visibility of work by providing a holistic roadmap with dependencies. * **Team and Stakeholder (30%):** Partner with leadership to represent the portfolio during enterprise planning, coordination, and discovery. Foster collaboration across multiple teams and portfolios to drive value and identify and resolve impediments. Manage cross-functional team and stakeholder expectations to ensure scoping aligns to product strategy and provide education to requestors to determine prioritization based on tangible benefits and/or user experience. **Direct Manager/Direct Reports** This position typically reports to a Director and has 0 direct reports. **Travel Requirements** Occasional travel (5% to 20% of the time) may be required for this role. **Physical Requirements** Most of the time is spent sitting in a comfortable position, with frequent opportunities to move about. On rare occasions, there may be a need to move or lift light articles. **Working Conditions** Located in a comfortable indoor area, with occasional travel to other locations. **Minimum Qualifications** * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. **Preferred Qualifications** * Working knowledge of Microsoft Office Suite. * Working knowledge of presentation software (e.g., Microsoft PowerPoint). * Demonstrated ability to collaborate and work effectively with cross-functional teams. * Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences. * Excellent written and verbal communication skills. * 2+ years of previous leadership experience. **Minimum Education** * The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Preferred Education** * No additional education. **Minimum Years of Work Experience** * 8 years of experience. **Preferred Years of Work Experience** * No additional years of experience. **Minimum Leadership Experience** * None. **Preferred Leadership Experience** * None. **Certifications** * None. **Competencies** * Business Insights * Drives Vision and Purpose * Manages Ambiguity * Nimble Learning * Self-Development * Collaborates * Cultivates Innovation * Manages Complexity * Situational Adaptability * Balances Stakeholders * Communicates Effectively * Customer Focus * Drives Results * Interpersonal Savvy * Organizational Savvy **What We Offer** As a Product Principal at blithequark, you will have the opportunity to work on high-impact projects, collaborate with cross-functional teams, and drive business growth. We offer a competitive compensation package, including: * Competitive salary * Comprehensive benefits package * Opportunities for professional growth and development * Collaborative and dynamic work environment * Flexible work arrangements, including remote work options **How to Apply** If you are a motivated and experienced product leader looking for a new challenge, please submit your application through our website. We look forward to hearing from you! Apply Job! Apply for this job    

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