Vice President of Business Development – Global Outsourcing and BPO Services Sales Leader for Human Resources, Finance, Accounting, Information Technology, and Niche Services

Introduction to Teleperformance

Imagine being part of a global hub of innovation and empowerment, where the future is redefined every day. Welcome to Teleperformance, a world leader in intelligent, digital-first solutions, with a remarkable €10 billion in annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages. We are now seeking a dynamic and experienced sales professional to join our team as a Vice President of Business Development – Global Outsourcing and BPO Services Sales Leader. This is an exceptional opportunity to drive sales growth, identify and secure new business opportunities, and contribute to a brighter, digitally driven tomorrow.

The Opportunity

We are looking for a results-driven and strategic Vice President of Business Development to lead our outsourcing and BPO services sales efforts globally. As a key member of our Business Development team, you will be responsible for developing and implementing sales strategies to acquire new clients for shared services outsourcing, including Human Resources, Finance and Accounting, Information Technology, and Niche Services. Your expertise in B2B sales, preferably in the outsourcing or shared services industry, will be crucial in driving success and exceeding client expectations.

Key Responsibilities

• Develop and implement sales strategies to acquire new clients for shared services outsourcing (F&A, HRO, IT BPO, BPO Niche Services)
• Identify key decision-makers within target organizations and build strong relationships to drive sales opportunities
• Conduct market research to understand industry trends, competitive landscape, and specific challenges potential clients face
• Prepare and deliver compelling sales presentations showcasing the benefits of our shared services model, highlighting improved efficiency, reduced administrative burden, and access to HR expertise
• Negotiate contracts and agreements with clients to secure mutually beneficial partnerships for outsourcing
• Collaborate with internal teams, including talent acquisition, benefits administration, and employee relations, to ensure seamless service delivery and exceed client expectations
• Regularly update clients on the status of their HR operations, address any concerns, and proactively suggest process improvements aligned with best practices
• Provide regular reports on sales activities, pipeline status, and revenue projections
• Stay updated on industry best practices, emerging technologies, and competitor offerings relevant to outsourcing/shared services, including compliance changes and regulatory updates

Essential Qualifications

To succeed in this role, you will need:

• A Bachelor's degree in Business, Sales, Marketing, or a related field
• A proven track record of success in B2B sales, preferably in the outsourcing or shared services industry for Human Resources, F&A, IT Outsourcing, and/or BPO Niche Services and business processes
• Strong communication, negotiation, and presentation skills
• Ability to work independently, prioritize tasks, and meet deadlines
• Experience in global sales and working with cross-functional teams is a plus
• Willingness to travel internationally as needed

Preferred Qualifications

In addition to the essential qualifications, we are looking for candidates with:

• Good understanding of CX-related digital technologies; Digital Transformation a plus
• Strong negotiation and business management skills
• Analytical thinking, proactive attitude, strong written and oral communication skills
• Excellent interpersonal skills and teamwork mindset
• Must be detail-oriented with the ability to be productive and accountable and work under tight deadlines when needed

Career Growth Opportunities and Learning Benefits

At Teleperformance, we are committed to the growth and development of our employees. As a Vice President of Business Development, you will have access to multiple tools and resources to leverage your potential, including:

• Diverse solutions and verticals: Boost your quota and earnings across multiple verticals, such as Insurance, Technology, Banking and Financial Services, Digital Ads, and more!
• Global reach: Sell across multiple locations and languages, broadening your portfolio
• Digital solutions leader: Leverage our expertise in AI, omnichannel solutions, and customer satisfaction

Work Environment and Company Culture

Teleperformance is a globally certified Great Place to Work in 72 countries, with a culture that thrives on diversity, equity, and inclusion. We believe in flexibility and offer a hybrid work arrangement that allows you to balance your time between our remote office and home. Our company culture is built on the principles of innovation, teamwork, and empowerment, and we are committed to creating a work environment that is inclusive, supportive, and stimulating.

Compensation, Perks, and Benefits

We offer a competitive salary and a comprehensive benefits package that includes a range of perks and incentives. Our compensation package is designed to recognize and reward your contributions to the company's success, and we are committed to providing a fair and equitable compensation structure that reflects your skills, experience, and performance.

Conclusion

If you are a motivated and results-driven sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Vice President of Business Development at Teleperformance, you will have the chance to drive sales growth, contribute to a brighter future, and be part of a global team that is shaping the future of customer experience. Don't hesitate to apply – we can't wait to hear from you!

Apply today and take the first step towards an exciting and rewarding career with Teleperformance. Apply To This Job