Remote Consultative Inside Sales Representative – High‑Performance HVAC Solutions Specialist for Homeowners, Contractors & Small Businesses
Why Alpine Home+Air Is Your Next Great Career Move
Alpine Home+Air is more than a market‑leading e‑commerce retailer of heating and cooling equipment—it is a purpose‑driven technology company on a mission to accelerate the United States’ transition to high‑efficiency, all‑electric HVAC systems. Founded in 2002, Alpine pioneered the direct‑to‑consumer model for pro‑grade HVAC, offering a seamless digital buying experience that has earned us an industry‑leading 4.85‑out‑of‑5 satisfaction rating. Our customers love us because we make a complex purchase feel simple, enjoyable, and trustworthy. By joining Alpine, you become part of a forward‑thinking team that blends sustainability, cutting‑edge technology, and world‑class service to protect the planet while delivering extraordinary value to homeowners and small‑business clients across the nation.
Position Overview – What It Means to Be a Consultative Inside Sales Representative at Alpine
As a Remote Consultative Inside Sales Representative, you will be the voice of Alpine, guiding prospects through a personalized buying journey that matches their unique heating and cooling needs. This is a full‑time, permanent, work‑from‑home role, offering a competitive base salary and uncapped commissions that drive an average annual earnings of $112,000, with top performers reaching $143,000 or more. You will work within a fast‑growing, data‑driven sales organization that values integrity, curiosity, and a relentless focus on delivering value to customers.
Key Responsibilities – Your Day‑to‑Day Impact
- Engage Warm Inbound Leads: Initiate meaningful conversations with approximately 20 new inbound prospects each day, uncovering their HVAC challenges and aligning them with Alpine’s high‑efficiency solutions.
- Strategic Outbound Follow‑Ups: Conduct up to 60 outbound calls per day to nurture relationships with previously contacted homeowners, contractors, and small business owners, ensuring a seamless progression through the sales funnel.
- Consultative Needs Analysis: Perform thorough discovery calls to diagnose heating or cooling pain points, calculate energy savings, and articulate the environmental and financial benefits of Alpine’s products.
- Solution Design & Presentation: Tailor product recommendations (including ductless mini‑splits, heat pumps, and premium furnaces) to each customer’s budget, home layout, and sustainability goals.
- Objection Handling & Closing: Employ proven sales methodologies to address concerns, demonstrate ROI, and confidently close deals while maintaining a customer‑centric experience.
- CRM Mastery: Accurately capture all interactions in our Salesforce‑based CRM, tracking pipeline stages, forecasting revenue, and supporting data‑driven decision‑making.
- Continuous Learning: Complete an intensive one‑month HVAC technical onboarding program followed by quarterly product and sales process training to stay ahead of industry trends.
- Team Collaboration: Partner with marketing, operations, and the technical support teams to ensure seamless order fulfillment and post‑sale customer satisfaction.
Essential Qualifications – What You Bring to the Table
- Proven Phone Sales Success: Demonstrated track record of meeting or exceeding sales quotas in a high‑volume, inside‑sales environment.
- Exceptional Communication Skills: Clear, persuasive verbal articulation with strong voice modulation; active listening abilities that uncover hidden customer needs.
- Tech‑Savvy Mindset: Comfortable navigating computers, cloud‑based CRM platforms, and digital communication tools; ability to quickly adopt new software.
- Self‑Motivation & Discipline: Ability to thrive in a remote setting, manage time effectively, and maintain high productivity without direct supervision.
- Problem‑Solving Orientation: Creative and resourceful in overcoming objections and turning challenges into sales opportunities.
- Organizational Excellence: Meticulous follow‑through, accurate data entry, and consistent adherence to call‑quality standards.
Preferred Qualifications – Nice‑to‑Have Extras
- Previous experience in the HVAC, home improvement, or related technical selling space.
- Familiarity with energy‑efficiency terminology and renewable‑energy incentives.
- Certification in sales methodologies such as SPIN, Challenger, or MEDDPICC.
- Experience working in a fully remote or distributed team environment.
- Bachelor’s degree in Business, Communications, Engineering, or a related field.
Core Skills & Competencies for Success
- Consultative Selling: Ability to position yourself as a trusted advisor rather than a product pusher.
- Analytical Thinking: Comfortable interpreting energy‑usage data and translating technical specs into clear business value.
- Emotional Intelligence: Sensitivity to customer emotions, building rapport quickly and managing difficult conversations with empathy.
- Adaptability: Responds swiftly to evolving product lines, market trends, and internal process changes.
- Goal‑Oriented Mindset: Sets personal performance targets, tracks metrics, and celebrates wins while learning from setbacks.
Career Growth & Professional Development
Alpine invests heavily in the long‑term success of its salespeople. As you master the fundamentals of HVAC consulting, you’ll have clear pathways to advance into senior sales leadership, account management, or specialized roles such as Technical Solutions Architect or Regional Sales Manager. We provide:
- Mentorship Programs: Pairing with senior reps and sales managers for guidance, skill‑refinement, and strategic planning.
- Continuous Education: Paid access to industry certifications, webinars, and conferences to deepen technical expertise.
- Performance‑Based Promotions: Transparent criteria for moving up the ladder based on quota attainment, customer satisfaction scores, and peer leadership.
- Cross‑Functional Exposure: Opportunities to collaborate with product development, marketing, and operations, broadening your business acumen.
Compensation, Perks & Benefits – More Than Just a Salary
Alpine offers a total rewards package designed to attract top talent and keep them motivated:
- Competitive Base Salary: Industry‑aligned starting pay with regular performance reviews.
- Uncapped Commission Structure: The more you sell, the more you earn—average earnings at $112,000, with top performers exceeding $143,000 annually.
- Comprehensive Health Coverage: Group medical, dental, and vision plans, plus a Health Savings Account (HSA) to cover out‑of‑pocket expenses.
- Retirement Benefits: 401(k) plan with company match to help you build a secure future.
- Paid Time Off & Holidays: Generous vacation accrual, paid holidays, and sick leave to support work‑life balance.
- Life & Disability Insurance: Short‑term disability, life insurance, and additional protection options.
- Remote Work Essentials: Company‑provided laptop, high‑speed internet stipend, and a home office setup allowance.
- Learning & Development Fund: Reimbursement for courses, certifications, and professional memberships.
- Employee Recognition Programs: Quarterly awards, spot bonuses, and public acknowledgment of sales milestones.
Culture & Work Environment – The Alpine Way
Our culture is built on four pillars: Innovation, Integrity, Impact, and Inclusion. As a remote team member, you will experience:
- Collaborative Spirit: Daily virtual huddles, cross‑department Slack channels, and regular video‑call brainstorming sessions keep you connected.
- Data‑Driven Decision Making: Real‑time dashboards and transparent metrics empower you to own your performance.
- Customer‑First Ethos: Every interaction is guided by a genuine desire to solve problems and exceed expectations.
- Commitment to Sustainability: Working for a company dedicated to reducing carbon emissions adds purpose to every sale.
- Diversity & Belonging: We celebrate varied backgrounds, perspectives, and experiences, fostering an environment where every voice is valued.
How to Apply – Take the Next Step in Your Sales Career
If you thrive on solving complex problems, love the art of conversation, and are excited about making a tangible environmental impact, we want to hear from you. Even if you don’t meet every qualification listed, we encourage you to apply—great talent often brings unexpected strengths that can enrich our team.
Submit your resume and a brief cover letter detailing why you’re passionate about consultative selling and how your experience aligns with Alpine’s mission. Our recruiting team will review your application promptly and reach out to schedule an interview.