Experienced Remote CVS Data Entry and Customer Service Representative for Omnicare - Work from Home Opportunity with Competitive Salary and Comprehensive Benefits

Introduction to CVS Health and Omnicare

At CVS Health, we are driven by a single, clear purpose: to bring our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. As a leading healthcare company, we are dedicated to making a positive impact on the lives of our patients, customers, and communities. Omnicare, a CVS Health company, provides care to those in skilled nursing facilities, assisted living communications, and chronic care settings. We are now seeking an experienced and compassionate CVS Data Entry and Customer Service Representative to join our team in a remote capacity.

Job Summary

We are looking for a highly skilled and dedicated individual to fill the role of CVS Data Entry and Customer Service Representative for Omnicare. As a key member of our team, you will be responsible for performing order entry tasks, collaborating with other team members in the medication dispensing process, and providing exceptional customer service to our patients and customers. If you are a motivated and detail-oriented individual with a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Perform order entry tasks and collaborate with other team members in the medication dispensing process at our closed-door pharmacy
• Triage customer service requests by department, urgency, and information/response required
• Calculate and/or verify correct dosage based on prescriptions
• Assist in reviewing narcotic Rx’s to ensure timely processing
• Provide dispensing pharmacist with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
• Create and maintain accurate customer records
• Work effectively in a team environment to ensure seamless communication and collaboration
• Provide exceptional customer service to patients and customers, responding to inquiries and resolving issues in a professional and courteous manner

Essential Qualifications

• Certification/licensed/registered pharmacy technician or as required by state law
• One (1) or more years of experience as a pharmacy technician
• Verifiable High School Diploma or GED
• Strong communication and customer service skills
• Ability to work effectively in a team environment
• Strong attention to detail and organizational skills

Preferred Qualifications

• Prior experience in the long-term care industry
• PTCB National Certification
• Experience with data entry and customer service software
• Strong analytical and problem-solving skills

Career Growth Opportunities and Learning Benefits

At CVS Health, we are committed to the growth and development of our colleagues. As a CVS Data Entry and Customer Service Representative for Omnicare, you will have access to a range of training and development opportunities, including paid training, tuition support, and cross-training opportunities. You will also have the opportunity to work with a talented and dedicated team of professionals who are passionate about delivering exceptional customer service and making a positive impact on the lives of our patients and customers.

Work Environment and Company Culture

Our company culture is built on a foundation of respect, empathy, and compassion. We believe in creating a work environment that is inclusive, supportive, and empowering, where all colleagues can thrive and reach their full potential. As a remote worker, you will be part of a virtual team that is connected by a shared purpose and values. You will have the opportunity to work from the comfort of your own home, with the flexibility to balance your work and personal life.

Compensation, Perks, and Benefits

We offer a competitive salary and comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan. You will also have access to a range of perks and benefits, including paid time off, holidays, and employee discount programs. Our company is committed to recognizing and rewarding the contributions of our colleagues, and we offer a range of recognition and reward programs to show our appreciation for your hard work and dedication.

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You will be required to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment.

Conclusion

If you are a motivated and compassionate individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. As a CVS Data Entry and Customer Service Representative for Omnicare, you will be part of a talented and dedicated team that is committed to making a positive impact on the lives of our patients and customers. You will have the opportunity to work from the comfort of your own home, with the flexibility to balance your work and personal life. Don’t miss out on this opportunity to join our team and start making a difference in the lives of others. Apply now to become a part of our dynamic and compassionate team!

Ready to Apply?

To apply for this exciting opportunity, please click on the link below. We look forward to receiving your application and discussing this opportunity further with you.