Seasonal Customer Service Representative for Remote Work Opportunities with a Forward-Thinking Organization

Introduction to blithequark

At blithequark, we pride ourselves on being a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging. We are committed to providing exceptional customer experiences and tech-powered innovation to the world's best-known brands. As a company that earns "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth" awards every year, we are dedicated to creating a work environment that is both challenging and rewarding. Our organically diverse team from 70+ countries is united as "game-changers," and we are passionate about providing outstanding customer service experiences.

A Career Powered by You

Are you looking for a "work from home" career change with a company that values its employees and offers opportunities for growth and development? Do you want to join a team that is passionate about providing exceptional customer service and is committed to making a positive impact? Then a remote Customer Service Representative position at blithequark is the perfect opportunity for you. As a remote Customer Service Representative, you will be part of a dynamic team that is dedicated to delivering expert customer experiences and resolving routine problems and questions regarding our clients' products and/or services.

Career Growth and Personal Development

This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. At blithequark, we are committed to providing our employees with the training, technologies, and continuing support they need to succeed. We offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. With about 80% of our managers and leaders promoted from within, we are dedicated to helping our employees achieve their career goals and reach their full potential.

Key Responsibilities

As a Customer Service Representative working from home, you will be responsible for:

• Providing inbound customer support using a call flow guide
• Helping customers resolve basic technical issues
• Tracking, documenting, and retrieving information in databases
• Offering additional products and/or services
• Delivering expert customer experiences...with a smile

Your Qualifications

To be successful in this role, you will need to have:

• 1+ year of customer service experience
• Open availability (this is a seasonal position)
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing

Computer Requirements

To work from home, you will need to have:

• A desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
• Operating System: Windows 10+
• RAM: 8GB or higher
• Processor: Intel i5/AMD Ryzen 5 or higher

Internet Requirements

To work from home, you will need to have:

• DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
• Speeds: 10 mbps download and 3 mbps upload or higher
• While working, you will be required to hardwire with an ethernet cable
• High Speed internet (no wireless/hotspots or satellite) and a smartphone

What's in it for You

At blithequark, we are committed to investing in our employees and providing them with the tools and resources they need to succeed. As a Customer Service Representative, you will be provided with:

• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for blithequark Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

Reimagine the Best Version of You

If you are looking for a new challenge and want to join a company that is dedicated to providing exceptional customer experiences, then we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice." As a remote Customer Service Representative, you will have the opportunity to work from home and be part of a dynamic team that is passionate about delivering expert customer experiences.

Eligibility to Work

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

Equal Opportunity Employer

blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

How to Apply

To apply for this exciting opportunity, please submit your application through our website. We look forward to hearing from you and exploring how you can join our team of game-changers at blithequark.