Senior Director II, Customer Strategic Insights and Innovation Leader for blithequark's Foodservice and On-Premise Division

Introduction to blithequark and the Industry

At blithequark, we are passionate about leading the way in the foodservice and on-premise industry through innovative insights, strategic partnerships, and a customer-centric approach. As a key player in this sector, blithequark is committed to driving growth, enhancing customer experiences, and fostering a culture of excellence. The foodservice and on-premise industry is rapidly evolving, with changing consumer behaviors, emerging trends, and technological advancements. To stay ahead of the curve, blithequark is seeking a visionary leader to spearhead our customer strategic insights division.

Job Overview

The Senior Director II, Customer Strategic Insights, will be responsible for leading a high-performing team to define and steward industry, customer, and consumer insights that accelerate revenue and volume growth. This role will provide thought leadership, strategic storytelling, and unlock new opportunities through insights innovations, best practices, and partnerships. The successful candidate will have a deep understanding of the consumer and customer landscape, with the ability to drive insights into action and shape business direction.

Key Responsibilities

• Lead a team of seasoned insights directors to develop and deploy best-in-class insights that drive business growth and success
• Set strategy, prioritize resources, and deploy talent to ensure the development of groundbreaking insights that shape business direction
• Provide people leadership that drives engagement and ensures the success of the team, including vision, coaching, development, and definition of work deployment with key stakeholders
• Partner across sales, marketing, business planning, industry, and customer value and growth leadership teams to define top opportunities to address through a robust analytics and testing agenda
• Continuously navigate and survey the competitive environment to ensure keen awareness of marketplace opportunities and risks, leveraging external marketplace intelligence to inform business planning and enhance customer conversations
• Collaborate across the blithequark global network to ensure optimal use of resources, knowledge sharing, extraction of applicable learning, and expansion of the insights capabilities of the foodservice and on-premise organization
• Set strategic guidance on critical insights and storytelling required to win business renewals and customers that drive growth for the blithequark system
• Identify and deploy latest technologies, partnerships, and innovative approaches to ensure fast-paced and agile insights development

Key Focus Areas

Strategic Thinking and Strategy Development

The successful candidate will define and set the agenda for critical insights and marketplace intelligence needs of the organization, partnering in the development of the annual business plan and driving foodservice and on-premise strategy and opportunities. They will also drive awareness of and connectivity to consumer and marketplace trends to enable thought leadership against the blithequark value bundle.

Relationship Management

The Senior Director II, Customer Strategic Insights, will act as a network partner to ensure connectivity with other insights organizations, leading the way for knowledge sharing and application of growth-driving intelligence for foodservice and on-premise customer partners. They will build strong team-oriented relationships with other key internal business units and/or global partners that result in greater opportunities for the foodservice and on-premise business.

People Leadership and Development

The successful candidate will recruit and retain a high-performance team, serving as an advocate for future career opportunities and personal growth and development. They will set the agenda for training and capability building of the organization to enable deeper thought leadership in customer relationships.

Qualifications and Experience

The ideal candidate will have a minimum of a Bachelor's degree, with a preferred MBA or other graduate degree. They will have at least 10 years of experience in the CPG industry, with senior-level experience within the consumer goods/beverages industry. The successful candidate will have a proven track record of innovative and collaborative leadership, with experience leading leaders of others and driving growth through insights and strategy.

Essential Skills and Attributes

• Strategic thinker with a holistic understanding of the consumer and customer landscape
• Advanced analytical capability and critical thinking to probe, assess, and advise on meaningful solutions
• Business planning experience and general management mindset/holistic view of the business
• Risk-taking and unafraid to disrupt the status quo, think differently, and drive new ways of working
• Capabilities with customer-specific data sources and data providers, as well as internal tools, dashboards, and data sources
• Drives organizational performance, efficiency, and effectiveness

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. The Senior Director II, Customer Strategic Insights, will have access to a range of training and development opportunities, including leadership development programs, industry conferences, and networking events. They will also have the opportunity to work with a talented and diverse team of professionals who are passionate about driving growth and innovation in the foodservice and on-premise industry.

Work Environment and Company Culture

blithequark is a dynamic and fast-paced organization that values innovation, collaboration, and customer-centricity. We are committed to creating a work environment that is inclusive, supportive, and empowering, where employees can thrive and grow. Our company culture is built on a foundation of respect, integrity, and accountability, and we are seeking a leader who shares these values and is passionate about driving growth and success.

Compensation, Perks, and Benefits

The Senior Director II, Customer Strategic Insights, will be offered a competitive salary range of $224,100 - $257,600, depending on geography, job-related knowledge, skills, and experience. They will also be eligible for a range of benefits, including medical, financial, and other benefits, dependent on the position. Additionally, they will have access to a range of perks, including flexible working arrangements, professional development opportunities, and a dynamic and supportive work environment.

Conclusion

If you are a visionary leader with a passion for driving growth and innovation in the foodservice and on-premise industry, we encourage you to apply for the Senior Director II, Customer Strategic Insights role at blithequark. This is a unique opportunity to join a dynamic and fast-paced organization that values innovation, collaboration, and customer-centricity. With a competitive salary range, range of benefits, and opportunities for growth and development, this role is ideal for a strategic thinker who is looking to make a real impact in the industry. Apply now to join our team and help drive growth and success at blithequark.