[Remote] Doctor Call Mail Operations Pharmacist
                                Note: The job is a remote job and is open to candidates in USA. Humana is committed to providing quality healthcare and is seeking a Doctor Call Mail Operations Pharmacist to join their team. This role is responsible for the accurate and timely dispensing of prescribed medication, ensuring adherence to quality assurance standards, and making decisions on complex issues regarding medication care plans.
Responsibilities
• Take inbound phone calls from various healthcare team members. These calls can include: New Prescriptions, Clarifications to existing prescriptions, Discontinuation of prescriptions, Medication History discussions, Transfer of prescriptions between pharmacies
• Make outbound phone calls to various healthcare providers if required for business need
• Complete queue-based work which can require: Review prescriptions for accuracy, Check for drug-drug interactions, Assess drug-allergy concerns, Evaluate appropriateness of dosage, directions and therapy.
• Utilize electronic resources and guidelines to assist in decision making.
• Work tasks may vary based on department need.
Skills
• Pharmacy degree from an accredited college of pharmacy
• Licensed as a PHARMACIST in Florida, Texas, Ohio or Arizona
• Candidate must reside and plan to work within the state of Florida, Texas, Ohio or Arizona
• Ability to participate in Federal prescription programs
• Self-directed, but also able to work well in a group
• Ability to solve problems and encourage others in collaborative problem solving
• Work ethic that is focused, accurate, and highly productive
• Excellent verbal and written communication skills
• Proficient with computers
• Ability to provide hard wire internet connection and a private workspace
• PharmD
• 3 or more years-experience in a high-volume retail, community or mail order pharmacy practice environment
• Proficient in Spanish– If applicable, please specify this on application/resume when applying
Benefits
• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
Company Overview
• Humana is a health insurance provider for individuals, families, and businesses. It was founded in 1964, and is headquartered in Louisville, Kentucky, USA, with a workforce of 10001+ employees. Its website is http://www.humana.com.
Company H1B Sponsorship
• Humana has a track record of offering H1B sponsorships, with 202 in 2025, 246 in 2024, 284 in 2023, 274 in 2022, 212 in 2021, 84 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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