Property Damage Rep (Entry/Level II/Sr) Parsippany, NJ Hybrid Schedule
                                About the position
Responsibilities
• Appropriately handle, settle and close property damage (automobile) claims by bringing a prompt and amicable resolution.
• Verify coverage, open claims, and contact parties involved.
• Verify and investigate information presented by first and third party claimants.
• Schedule appraisals or repair facilities and assess related damage.
• Contact witnesses, police departments, attorneys, or other insurance companies.
• Claims are settled and negotiated based on company guidelines and applicable law.
Requirements
• Level I - Customer service experience or experience interacting with the public in a professional setting is required or Bachelor's degree.
• Level II - Minimum 2 years experience as a Property Damage/Auto Claims Adjuster.
• Senior Level - Minimum 4 years experience as a Property Damage/Auto Claims Adjuster and completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut.
• Bachelor's degree is a plus.
• Knowledge of Claims or Personal Lines area is a plus.
• Requires strong oral and written communication skills.
• Ability to deliver a high-quality customer service experience while showing empathy and kindness to customers in need.
• Multi-tasking, problem-solving, and decision-making skills.
• Technical aptitude, including a working knowledge with Microsoft Office.
• Ability to work in a fast-paced environment and juggle multiple priorities.
Nice-to-haves
• Knowledge of Claims or Personal Lines area is a plus.
• Completion of AIC/CPCU or licensed to adjust claims in Texas or Connecticut.
Benefits
• 401K match up to 8%
• Work from home opportunities
• Competitive salary based on experience
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