**Experienced Multifamily Customer Engagement Specialist - Customer and Partner Management - Senior Associate (Flexible Hybrid)**

Are you a seasoned professional with a passion for delivering exceptional customer experiences and driving business growth? Do you thrive in a dynamic, inclusive environment where you can make a real impact? Look no further than blithequark, a leading innovator in the housing finance industry. As a valued member of our team, you'll have the opportunity to contribute to our mission of making a home a possibility for millions of homeowners and renters. **About blithequark** At blithequark, we're dedicated to creating access to fair, affordable housing finance. Our inspiring work helps shape the future of the housing industry, and we're committed to fostering a diverse and inclusive workplace where everyone can thrive. With a flexible hybrid work environment, you'll have the freedom to work where you choose, while also having access to office space for in-person collaboration when needed. **Job Description** As a Senior Associate in our Multifamily Customer Engagement team, you'll play a pivotal role in overseeing customer network development and customer support activities, as well as supporting customer engagement opportunities. You'll work closely with executives and staff managers to plan, direct, and coordinate operational activities, ensuring seamless execution and exceptional customer experiences. **Key Responsibilities** * Maintain customer relationships across business units and/or customer accounts, striving to do what's right for our customers * Partner with internal stakeholders across the Multifamily Division to drive transaction management activities * Participate in relationship management of lender partners and/or select borrower relationships * Promote and sell blithequark's products and services to ensure access to affordable financing opportunities for individuals across the country * Provide support for operational activities, including subject matter expertise, best practices, and recommendations for teams across the organization * Collaborate with cross-functional teams to drive business growth and customer satisfaction **Qualifications** **The Experience You Bring to the Team** * Minimum 2 years of relevant experience in commercial real estate, Multifamily, underwriting, banking, finance, or accounting * Bachelor's degree or equivalent * Influencing skills, including negotiating, persuading others, facilitating meetings, and resolving conflict * Relationship management skills, including managing and engaging stakeholders, customers, and building relationship networks * Experience gathering accurate information to explain concepts and answer critical questions * Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand * Proficient in Excel and Salesforce CRM **Additional Information** * The future is what you make it to be. Discover compelling opportunities at careers.blithequark.com. * blithequark is a flexible hybrid company, embracing flexibility for our employees to work where they choose, while also providing office space for in-person work if desired. * At times, while business need may call for on-site collaboration, which means proximity within a reasonable commute to your designated office location is preferred unless job is noted as open to remote. * blithequark is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. **Compensation and Benefits** * The hiring range for this role is set forth on each of our job postings located on blithequark's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. * This position is eligible to participate in a blithequark incentive program (subject to the terms of the program). * As part of our comprehensive benefits package, blithequark offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. **How to Apply** If you're a motivated and results-driven professional looking to make a real impact in the housing finance industry, we encourage you to apply for this exciting opportunity. Visit careers.blithequark.com to learn more and submit your application today. **Equal Employment Opportunity** blithequark is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. Apply for this job