Remote Certified Pharmacy Technician - Patient Engagement Specialist
Remote Position for a Certified Pharmacy Technician
Job Overview...
Join our healthcare startup as a dedicated Remote Certified Pharmacy Technician on a 6-month contract. You will support our team under the guidance of the Pharmacist Team Lead and the Head of Operations, focusing on enhancing patient care through proactive communication.
Key Responsibilities
Make outbound calls to patients, providers, and pharmacies for case interventions
Obtain and record health and contact information
Schedule appointments and resolve medication-related issues
Engage with patients to provide support
Handle inbound customer support requests and prepare correspondence
Perform other assigned duties as necessary
Qualifications
Certified Pharmacy Technician
Bilingual in English and Spanish
Experience managing 40-50+ adherence-related calls per day
Knowledge of basic medical terminology and medication names (brand and generic)
Excellent written and verbal communication skills
Strong computer skills, including proficiency in Microsoft 365 and Google Workspace
Ability to work collaboratively as part of a team, as well as independently
Availability to work 40 hours per week (Monday-Saturday, 9 AM to 6 PM Pacific Time)
Preferred Qualifications
Previous remote work experience
If you are passionate about enhancing patient care and interested in a rewarding opportunity, we would love to connect with you!
Employment Type: Full-Time
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