[Hiring] Home Care Virtual Assistant @Olivia Professional Solutions
WE ARE HIRING
JOB TITLE: Home Care VA Scheduler/Recruiter
? Full-Time - US Timezone; depends on the clients timezone/preference
??$4/hr - Independent Contractor
To Apply:
Interested candidates, please send your resume and 1-minute video introduction using this link:
https://www.oliviapros.ph/work-from-home-careers . You can expect to hear back from us on your status within 2 weeks after we review the details therein.
ABOUT US:
OLIVIA Professional Solutions is a leading VA staffing agency specializing in training and providing virtual assistance to home care agencies across the United States. Our services range from recruitment, scheduling, intake coordination, and social media content management, to bookkeeping. We ensure that our clients, and home care agencies, have the right caregivers to cater to the diverse needs of seniors in their homes.
JOB DESCRIPTION:
We're seeking an enthusiastic, compassionate, and highly organized Virtual Scheduler to join our team.
The successful candidate will have the vital role of coordinating and managing the schedules of caregivers and clients, ensuring the smooth operation of care delivery.
KEY RESPONSIBILITIES of a SCHEDULER:
Communicate effectively with caregivers, clients, families, and other parties
Ensure caregiver & client schedules are always covered and care plans are met
Coordinate the appropriate home care aides based on skill set and availability
Resolve scheduling and care issues directly and regularly with clients and caregivers
Conduct follow-up calls with prospects to schedule consultations
Enter and update caregiver, client, and communications data into Scheduling software
Maintain professionalism, ethics, and loyalty when representing our agency
Adhere to all legal and company requirements
Collect feedback for continuous improvement and client satisfaction
Protect client privacy and dignity in all interactions
Process & complete shifts from the previous day
Respond promptly (within 5 minutes) to management team communications
KEY RESPONSIBILITIES of a RECRUITER:
Post and refresh job ads weekly
Source candidates from various platforms, including Indeed and our past applicant database
Contact applicants via phone, email, or text to build rapport, screen and qualify them, and schedule phone interviews
Remind applicants of interview times and reschedule if necessary
Reschedule interviews for missed candidates daily
Contact and recruit from dormant applicant pool daily
Assist applicants in completing assessments, applications, and hiring paperwork via Docusign
Analyze data from recruiting metrics to improve recruiting strategies
Stay current with recruiting trends and apply them to your role
Monitor competitors and adjust recruiting techniques to maintain competitiveness
Meet monthly hiring goal of 12-20 hires
JOB REQUIREMENTS:
Preferred but not required - a Virtual Assistant with experience in either scheduling or recruitment for a home care or home health agency in the US
At least college undergraduate
Excellent multitasking abilities and initiative-taking
Ability to act decisively, maintain discretion, and work independently with minimal direction
Exceptional communication skills, both written and verbal (Minimal or no accent in English)
TECHNICAL REQUIREMENTS:
High-quality headset
Dual monitors
Backup computer
Backup power supply
Internet speeds of 50-100 Mbps
The ideal candidate for this role will be outgoing, personable, patient, and able to work with urgency without stress. If you possess these qualities, are interested in providing quality care for seniors, and enjoy the challenges of matching caregivers to clients, we would love to hear from you.
We look forward to receiving your information using our centralized portal!
Apply Job!