Manual QA Tester

The Product Team focuses on enabling access and enriching customers' lives with feel-good media content. As a member of our Product team, you will work on helping Frndly TV become the go-to media hub for all feel-good content. As a Manual QA Tester you will focus on end-user application testing. The role requires a basic understanding of internet streaming technologies, billing systems, and TV customer expectations. The right candidate will excel in cross-platform user testing, test case creation, detailed documentation, and communication skills. Who We Are At Frndly TV we have a shared drive to succeed and strive to WIN! We are CURIOUS, constantly learning and tackling projects in a creative and unique manner. We approach all challenges with INTEGRITY and as a TEAM and celebrate in our joint success. Every day we are NIMBLE in our fast-moving environment, loving and embracing the amazing changes coming our way! What your day looks like: • Estimate, prioritize, plan, and coordinate testing activities • Review business, functional and technical requirements to form test plans and cases • Create detailed, comprehensive, and well-structured test plans, cases, and scripts • Interact with various business and technology representatives including 3rd party partners • Review new or modified applications, including documentation, diagrams, and flow charts, to determine if the application will perform according to business requirements • Find defects within applications and enter them into an issue tracking system • Document the appropriate information for the full life cycle of items tested • Perform regression testing and production validations • Provide technical support for internal customers • Work closely with customer experience, product management, and IT teams What we're looking for in you: • 1-2 years work experience • Bachelor's degree in business administration or relevant field highly preferred • Ability to collaborate across teams to ensure projects run smoothly and efficiently • Ability to thrive in a fast-paced environment, work with minimal supervision, and work under pressure • Strong oral presentation and written communication skills required • Excellent problem-solving, analytical and critical thinking skills required • Strong attention to detail required • Must be comfortable with continuous change and be able to easily adapt • Able to work flexible schedules on short notice including early mornings, evenings, and weekend • Ability and willingness to work overtime, depending on the priority of projects and the deadlines associated with them Compensation: Our cash compensation amount for this role is targeted from $40,000.00 - $60,000.00 Additional Compensation: Potential yearly bonus (estimated at 3% to 8% of base salary) + equity grant. Final compensation is dependent on experience. We are open to hiring a Manual QA Tester I or Manual QA Tester II. We've got you covered! • 90% of Medical insurance covered • 75% of Dental & Vision insurance covered • 100% of Short-term & Long-term disability covered • For the costs we can't cover we offer HSA & FSA options Happy employees are the best employees • 100% covered Employee Assistance Program that offers counseling, financial planning, legal assistance, and much more! We work to live our extraordinary lives: • 13 Paid Company Holidays per year to ensure that you have time to spend with your friends and family. • Self-managed Paid Time Off so you have the time you need to do the things that you LOVE (usually 4 - 5 weeks per year). • Paid sick leave to ensure that you can rest, recover, and take care of yourself • Parental leave offered to help you grow & support your family We want to take care of our employees long-term: • 4% 401K match! • Yearly all staff trainings to align with our goals and mission • Continued education options Our people are the best people: • We like to have fun! We host an all-staff event every quarter for our people to come together, bond and meet each others' family and friends. Past events have included a Company Picnic at Wash Park, a Board Game Tournament, a Trivia Night, and a Holiday Party at Punch Bowl Social • Monthly volunteer opportunities (because giving to our community warms our hearts) • Every Tuesday we have a company-sponsored lunch in the office (yum!) • Once a month we come together for a Town Hall to connect and learn about the business We LOVE our product and so will you: • Complimentary Frndly TV Programming! Frndly TV is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, veteran, or disability status. Apply Job!