Cashier/Customer Service
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while handling transactions efficiently. You will play a crucial part in creating a positive shopping experience, ensuring customer satisfaction, and contributing to the overall success of our retail operations.
- Responsibilities
- Greet customers warmly and provide assistance with their inquiries and purchases.
- Operate the cash register and handle cash transactions accurately, ensuring proper cash handling procedures are followed.
- Process sales transactions using the POS system, including returns and exchanges.
- Maintain knowledge of current promotions, products, and services to effectively sell and upsell items to customers.
- Ensure the checkout area is clean, organized, and stocked with necessary supplies.
- Assist in inventory management by restocking shelves and conducting regular inventory checks.
- Provide excellent phone etiquette when answering customer calls and addressing their concerns or questions.
- Collaborate with team members to achieve store goals and maintain a positive work environment.
- Supervise junior staff as needed, providing guidance and support in their roles.
- Skills
- Proven experience in retail sales or customer service is preferred.
- Proficient in operating cash registers and handling cash transactions accurately.
- Strong understanding of retail math for effective sales analysis and inventory management.
- Excellent phone etiquette with strong verbal communication skills.
- Ability to sell products effectively while maintaining a customer-focused approach.
- Experience with supervising or training team members is a plus.
- Detail-oriented with strong organizational skills to manage multiple tasks efficiently.
- A positive attitude and willingness to learn in a fast-paced environment.
Join our team as a Customer Service Associate / Cashier where you can make a difference in every customer's shopping experience!
Job Types: Part-time, Temporary
Pay: $15.80 - $16.00 per hour
Expected hours: 20 – 30 per week
- Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
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