Entry- Level On-Call Supervisor
Overview
Huntsville Home Care, Inc. is seeking a reliable, compassionate, and detail-oriented Entry-Level On-Call Supervisor to over see weekend operations. This position plays a vital role in ensuring seamless client care and caregiver support outside of regular business hours. The On-Call Supervisor will respond to incoming calls, fill open caregiver shifts as needed, document all communications in AxisCare, and assist with weekend scheduling.
- Key Responsibilities:
- Answer and manage all incoming calls during on-call weekend hours.
- Work any open caregiver shifts that are not able to be filled.
- Document all communications, shift changes, and actions taken in AxisCare accurately and in real-time.
- Coordinate caregiver schedules using AxisCare, ensuring adequate coverage and continuity of care.
- Communicate effectively with caregivers, clients and leadership to resolve urgent issues.
- Follow established protocols and escalate situations as needed to ensure client and caregiver safety.
- Perform other duties as assigned by management to support weekend operations.
- Qualifications:
- High school diploma or equivalent required; some college coursework or healthcare-related experience preferred.
- Excellent communication and problem-solving skills.
- Ability to work independently and make sound decisions under pressure.
- Comfortable using scheduling software (experience with AxisCare is a plus, but not required).
- Reliable transportation, auto insurance and valid drivers license.
- Reliable, punctual, and committed to providing exceptional service.
- Must be willing and able to work caregiver shifts as needed.
- Schedule:
- Weekend coverage (Friday evening through Monday morning). Specific hours to be discussed during the interview.
Job Type: Part-time
Pay: From $150.00 per week
- Benefits:
- Referral program
- Schedule:
- Day shift
- Evening shift
- Night shift
- On call
- Overnight shift
- Weekends only
Work Location: Remote
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