Part-time Customer Service Representative

Part-Time Customer Service Representative
Location: Alpharetta, GA
Company: Midway Self Storage
Pay: $13 – $15 per hour

Midway Self Storage, a locally owned and operated self-storage facility in Alpharetta, GA, is seeking a reliable and customer-focused Part-Time Customer Service Representativeto join our team. This is an excellent opportunity for college students, teachers, or active retirees looking for flexible part-time work in a friendly, low-stress environment.

About the Role:
• Schedule: Saturdays 9:00 AM – 6:00 PM and Sundays 12:00 PM – 6:00 PM
• Additional Availability: Opportunity to work extra days as needed
• Preferred: Applicants with open availability are strongly encouraged to apply.
• Commitment: We are looking for someone interested in a long-term role with our company.
• Environment: Office setting with some outdoor duties; must be comfortable around dogs
• Location: On-site at 105 Mauldin Drive, Alpharetta, GA 30004
• Ideal Commute: Candidates should live within 20 minutes of the facility

Key Responsibilities:
• Provide exceptional customer service to all clients
• Rent storage units and parking spaces; upsell merchandise
• Handle payments in person and over the phone
• Maintain accurate and detailed customer account notes
• Report customer and property issues to the property manager
• Clean vacated units and maintain overall property cleanliness
• Perform lock checks and walk the property (up to 1–2 miles/day)
• Assist the property manager with various tasks and projects

What We’re Looking For:
• Positive, upbeat attitude and outgoing personality
• Strong customer service and communication skills
• “Customer first” mindset with the ability to work independently
• Strong time management, attention to detail, and organizational skills
• Proficient computer skills and the ability to quickly learn new systems
• Ability to follow both written and verbal instructions

Requirements:
• Minimum 1 year of customer service experience
• High school diploma or GED required; college degree preferred
• Valid driver’s license and reliable transportation
• Ability to pass a background check
• Must be able to lift up to 25 lbs without assistance

Why Join Midway Self Storage?
• Friendly and supportive local management
• Flexible, predictable part-time schedule
• Opportunity to make a real impact in a small, community-focused business
• Long-term opportunity in a stable, well-established company

To Apply:
Submit your resume and a short message outlining your availability through Indeed

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Expected hours: 15 per week

Benefits:
• Flexible schedule

Shift:
• 8 hour shift
• Day shift

Ability to Commute:
• Alpharetta, GA 30004 (Required)

Work Location: In person

Apply Job!