Work From Home Reservation Sales Representative

Job title: Work From Home Reservation Sales Representative in Oklahoma City, OK at Enterprise Rent-A-Car

Company: Enterprise Rent-A-Car

Job description: OverviewEnterprise Mobility is looking to add Full Time Work From Home Agents to our Support Services Reservations Sales team!If you…

• Are able to successfully follow a sales strategy to overcome customer objections and maximize revenue


• Communicate effectively with a wide range of callers


• Enjoy a sales-oriented culture, while working from the comfort of home


• Are able to ensure customer satisfaction through providing exceptional service to every customer


• Have a designated workspace at home that is quiet and distraction-free


• Are interested in growth and advancement opportunities

• Paid Time Off


• Health, Dental, Vision insurance; Life Insurance; Prescription coverage (employees scheduled for 30+ hours)


• Employee discounts on car rentals, car purchases and much more!


• 401(k) retirement plan with company match and profit sharing


• Educational Assistance (full time - 40+ hours only)

• Full time schedule- 40 hours per week


• Schedules start between 6:30am - 1:00pm CST


• Weekends and holidays may be required based on business needs

• Training schedule of M-F, 9:00am-5:30pm CST for 4 weeks; attendance is mandatory with no time off during this 4 week period


• Will require attendance for a network login day the Friday before the classroom training begins- up to 6 hours


• Paid virtual training

• Handle 80-100 incoming back to back calls daily to book quality reservations for our three brands worldwide


• Receive and apply feedback from managers to improve call quality


• Efficiently guide conversations and apply sales techniques to convert calls into reservations


• Provide excellent customer service


• Strive to meet and exceed monthly personal and department metrics


• Adhere to a set full time schedule with scheduled breaks and lunches

• Must currently reside in one of the following states:

• AL, AR, AZ, FL, GA, ID, IN, KS, KY, LA, MI, MN, MO, MS, NE, NV, NM, NC, ND, OH, OK, PA, SC, TN, TX, UT, VA, WV, WI, or WY


• Must have at least one year of sales experience


• Must have a minimum of two years of consecutive work experience with one employer


• Permanent residence with a defined working space that is free of distractions from any background noise including but not limited to sounds from animal/pets, TVs, radios, and children or other adults in the home

• Working from home is not designed or intended to be a replacement for appropriate adult or child dependent care


• Must be able to attend virtual mandatory 4-week training and the network login day for up to 6 hours the Friday before the training begins


• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future


• Must be at least 18 years old

• Must have a Windows PC (no Chromebooks or MACs) with Windows 10 OS or higher


• Must have access to a cell phone to validate security information authentication


• Must have a computer USB headset with microphone


• Must have a webcam, both built-in and detached webcams are acceptable


• Must have reliable and consistent high-speed internet access provided by a cable or fiber provider

• Minimum 10 mbps upload and 100 mbps download


• Satellite Internet, 5G home Internet/Cellular/Wi-Fi/Hotspot Services (T-Mobile, Verizon) connections are NOT supported


• The address on your application must be your current, accurate permanent address

Expected salary: $17.25 per hour

Location: Oklahoma City, OK

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