Associate - German

<strong>Description<br><br></strong>Job Profile:<br><br>Translation Associate in Amazon.com operates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers.<br><br>This is an entry-level role to 2 years in the Amazon. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.<br><br><strong>Roles And Responsibilities<br><br></strong><ul><li> Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards.</li><li> Understand and correctly use Amazons Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog.</li><li> Maintain records of day-to-day work by updating trackers to reflect work done.</li><li> If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead</li><li> Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information.<br><br></li></ul><strong>Skills And Competencies Required<br><br></strong><ul><li> Proficiency in German: B1 and above or BA/MA in French</li><li> Excellent written and oral communication skills in English.</li><li> Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely.</li><li> Basics in MS Excel</li><li> Strong analytical skills Ability to do high school level arithmetic.</li><li> Familiarity with navigating the internet research techniques on the internet and finding required information quickly.</li><li> Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates' ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions.</li><li> Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information.<br><br></li></ul>Flexibility in working in shifts and working hours.<br><br><strong>Basic Qualifications<br><br></strong><ul><li> Bachelor's degree</li><li> Speak, write, and read fluently in English</li><li> Experience with Microsoft Office products and applications</li><li> Experience with Excel<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Speak, write, and read fluently in German<br><br></li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br><strong>Company</strong> - ADCI - BLR 14 SEZ<br><br>Job ID: A2969941

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