Inbound Customer Service Agent-Bodewell
The Inbound Customer Service Agent role at GE Appliances involves providing direct support to owners with a focus on sales and service. Responsibilities include product information, registration support, service, parts, delivery, and dealer location inquiries. The role is 100% remote and offers a base rate of $15.00/hour+ incentives.
Requirements
• One-year relevant working experience in a customer service or sales environment
• Must be a take-charge person, a self-starter, one who takes initiative with in-depth knowledge of processes and procedures, and execute strong follow through to resolve owner issues
• Requires ability to research, analyze data and make sound decisions relating to escalated owner matters while using good judgment to assist owners in a professional manner
Benefits
• Paid on-the-job training and mentoring
• Work-from-home opportunities (equipment provided)
• No weekend shifts
• Paid time off
• Medical, dental, vision, and prescription benefits eligibility on day one of employment
• 401(k) program with a company match
• Short-term and long-term disability
• Life insurance
• Appliance discount program
• Tuition reimbursement
• Gym membership reimbursement
• Career growth opportunities
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