Corporate Travel Agent
Seeking a Travel Counselor to provide support in advising and arranging travel for corporate business customers using Sabre.
You will:
• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
• Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
• Use positive telephone service techniques and act on special customer requests
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
Start: Early August
Duration: 6 months with possible extension
Location: Remote/virtual (Must work EST hours: could be between 8am-8pm EST and flexible to work afternoon shifts (12-8pm EST) and weekends)
Requirements:
• 3 years of corporate travel agent experience using Sabre
• Flexible to work afternoon shifts (12-8pm EST) and weekends
• Internet – must be able to connect via hardwire/ethernet (cannot work on wifi)
• Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
• Passion for excellence in client service, including proactive anticipation of needs
• Professional communication (written and verbal)
• Strong attention to detail
• Act with integrity, and look after personal traveler information
• Resolving customer issues quickly and independently / with supplier
• Teamwork and openness to feedback
Keywords: travel agent, travel representative, travel rep, corporate travel consultant, corporate travel manager, corporate travel agent, corporate travel representative, travel advisor, travel consultant
Job Types: Full-time, Contract
Pay: $28.00 - $30.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
Work Location: Remote
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