[Hiring] Field Billing Coordinator @134 EQ INDUSTRIAL SERVICES, INC.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role performs a variety of routine and non-routine complex billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms. • Prepares monthly billing adjustments, obtains required approvals, and enters adjustments into the billing system. • Researches and resolves routine and non-routine billing questions and discrepancies. • Determines the appropriate adjustment codes to process transactions. • Reviews invoices for completeness and accuracy. • Follows up with customers or other division staff/management to resolve identified discrepancies. • Calculates and prepares manual billings for non-routine, complex billing arrangements. • Gathers and summarizes supplemental billing information to accommodate customer billing requirements. • Reviews various billing system reports to identify billing discrepancies. • Makes corrections as appropriate to ensure accurate billing following standard operating procedures. • Posts case receipts to customer accounts based on information from lock box reports and local cash receipt listings. • Performs basic and routine research to resolve differences or unidentified/misapplied payments. • Posts payments as appropriate into the billing system to clear open obligations or prepares remittance advices to accompany payments sent to the lock box or corporate office. • May accept credit card payment from customers over the phone and process recurring payments. • May complete customer set up in company billing system(s). • Acts as a resource for less experienced personnel within the division or other divisions, including answering questions and providing training and support. • Performs other job-related duties as assigned. Qualifications • Directly related experience in which incumbents have worked with customers in a billing function in a service-based industry. • A thorough knowledge and understanding of billing transactions and processes. • MS Excel skills at an intermediate level. • Demonstrated ability to follow standard operating procedures and instructions to complete tasks in a timely and accurate manner. • The ability to effectively interact and communicate with division managers as well as customers in a professional manner. • Must demonstrate initiative to thoughtfully research and follow up on non-standard situations to ensure compliance with company policies and procedures. • Good math aptitude and the ability to work accurately with numbers are essential. Requirements • High school diploma or G.E.D. • 18 months of related billing experience. Benefits • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP). Apply Job! Apply to this Job