Technical Analyst HCA - Hospital Corporation of America

Position: Technical Analyst I job at HCA - Hospital Corporation of America We're sorry, the employer did not include salary information for this job. Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Parental Leave, Retirement Savings, Education Assistance, Disability, Paid Time Off About the Role Title: Technical Analyst I Job Description: Introduction Schedule: Monday - Friday 8:00 AM - 5:00 PM EST Last year, our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Technical Analyst I with Parallon, you can be part of an organization devoted to giving back! Parallon offers a total rewards package supporting the health, life, career, and retirement of our colleagues. The available plans and programs include: • Comprehensive medical coverage with many services at no cost or low copay, including prescription drug, behavioral health, free telemedicine, and Air Med transportation. • Additional options for dental, vision, life, and disability insurance, flexible spending accounts, supplemental health plans, auto and home insurance, identity theft protection, legal counseling, long-term care, moving assistance, pet insurance, and more. • Free counseling services for emotional, physical, and financial wellbeing. • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service). • Employee Stock Purchase Plan with 10% off HCA Healthcare stock. • Family support through fertility, family building benefits, and adoption assistance. • Referral services for child, elder, and pet care, home and auto repair, and event planning. • Consumer discounts through Abenity. • Retirement readiness, rollover assistance, and banking partnerships. • Education assistance, including tuition, student loans, certifications, and scholarships. • Colleague recognition program. • Time Away From Work Program, including paid time off, family leave, disability coverage, and leaves of absence. • Employee Health Assistance Fund offering free employee-only coverage based on income. Learn more about Employee Benefits. Note: Eligibility may vary by location. Would you like to unlock your potential with a leading healthcare provider dedicated to growth and development? Join our Work from Home family! We provide the tools and resources you need to succeed. Job Summary and Qualifications In this role, you will maintain the computer desktop environment by analyzing requirements, resolving problems, and installing hardware and software. You will support the company's PCs, printers, and related equipment. A Technical Support Specialist should operate with minimal oversight, complete tasks efficiently, prioritize work, research procedures, and work proactively under the guidance of team members and senior specialists. Responsibilities include: • Providing Tier 1 helpdesk support and resolving complex issues. • Monitoring and responding to IT helpdesk requests, prioritizing tasks, and distributing tickets. • Configuring workstations and utilities, automating configurations with scripts. • Maintaining helpdesk documentation and procedures. • Installing and testing new hardware and software, maintaining inventory, and managing PC deployment for new employees. • Adhering to IT standards, policies, and procedures. End-user and team lead support. Qualifications: • Working knowledge of Windows 7 and above, MS Office 2007 and above, TCP/IP, and hardware. • 0-3 years of relevant experience. • Bachelor's degree in IT, SCS, or related field preferred. "There is so much good to do in the world and so many different ways to do it." - Dr. Thomas Frist, Sr. Be part of an organization that invests in you! We are reviewing applications for our Technical Analyst I position. Qualified candidates will be contacted for interviews. Submit your application and help us improve patient care! We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #J-18808-Ljbffr Apply tot his job Apply To this Job