DISPATCHER CLERK
About the position
Responsibilities
• Receive and transmit emergency response information via radio and telephone.
• Monitor security cameras and emergency radios.
• Determine urgency or nature of calls and obtain specific details related to calls.
• Properly relay information to DPS units and initiate appropriate responses.
• Maintain the Department Computer Aided Dispatch (CAD) system with daily data entry.
• Coordinate fire department and/or allied agency police responses.
• Dispatch multiple units during large and fast-paced special events.
• Maintain close and constant contact with units to monitor response and support requirements.
• Use NCIC/CJIS systems and maintain incident call logs or other records.
Requirements
• Military experience or related police/military experience is desirable.
• Typing certificate demonstrating 40 words per minute (WPM) is required.
• Strong communication skills, both verbal and written.
• Proficient in Microsoft Office and general computer skills.
• Clerical experience is preferred.
• Ability to multi-task and prioritize calls and tasks effectively.
Nice-to-haves
• Creative problem-solving skills.
• Ability to communicate with tact and diplomacy.
• Proven ability to establish and maintain effective professional working relationships.
• Experience working in a fast-paced and changing environment.
• Strong interpersonal skills and experience working in a team environment.
Benefits
• Free parking for employees.
• Employee discounts on merchandise and concessions.
• Flexible schedule options available.
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