Director of Care Management - Aetna Better Health of Louisiana - Remote
About the position
Responsibilities
• Oversee the implementation and ongoing execution of the strategic and operational business plan for clinical operations.
• Lead a clinical team that supports timely Health Risk Screenings, Comprehensive Assessments, and Care Plan development.
• Develop and manage clinical operations focused on improving clinical and financial outcomes, member engagement, and satisfaction.
• Serve as a liaison with regulatory and accrediting agencies and other health business units.
• Formulate and implement strategies for achieving department/unit metrics and provide operational direction.
• Responsible for cross-functional integration of care management with core business functions.
• Support quality improvement projects through successful implementation.
• Develop and participate in presentations and consultations to stakeholders.
• Direct enhancements to business processes, policies, and infrastructure to improve operational efficiency.
• Implement and monitor business plans and oversee transitions impacting clinical operations.
Requirements
• Active, current and unrestricted Licensure in state of Louisiana (LCSW, LCPC, RN, LMFT).
• Nationally recognized case management certification, or ability to obtain within 90 days.
• 5+ years of clinical practice experience in physical or behavioral healthcare.
• 5+ years of management or clinical leadership experience.
• Ability to synthesize program performance and clinical outcomes.
• 3+ years of experience with personal computer, keyboard navigation, and MS Office Suite applications.
Nice-to-haves
• Master's degree preferred.
• Experience in Medicaid, insurance, or managed care.
Benefits
• Full range of medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Employee Stock Purchase Plan.
• Fully-paid term life insurance plan.
• Short-term and long-term disability benefits.
• Well-being programs and education assistance.
• Free development courses.
• CVS store discount and discount programs with partners.
• Paid Time Off (PTO) and paid holidays.
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