Director-Solutions Architect

About the position Responsibilities • Lead a team to drive digitization and automation initiatives. • Partner and matrix manage partner organizations to drive process transformation. • Develop lead practices around SPM and PPM. • Strategic planning and portfolio prioritization of key transformational initiatives across multi-stakeholder groups. • Manage transformational initiatives ensuring alignment to value-based outcomes. • Collaborate with stakeholder groups to optimize, define, and analyze business processes and digitalization requirements. • Oversee development of digitization and automation initiatives with internal/external development teams. • Manage CAPEX and OPEX budgets. • Resource management at the workstream level. • Communicate executive updates across stakeholder organizations on priorities and status. • Collaborate with key executive stakeholders to identify and prioritize digitalization and automation requirements. Requirements • Bachelor's degree or four or more years of work experience. • Six or more years of relevant work experience. • Experience effectively communicating complex business and technical topics to all levels of the organization. • Understanding of workflow automation, data, and information security. • Ability to quickly learn and work with new emerging technologies and methodologies. • Experience in problem solving and decision making, identifying risks and assessing solutions. • Strong analytical, critical thinking, and quantitative skills. • Experience in facilitating cross-functional discussions and driving alignment. Nice-to-haves • MBA or advanced degree. • Experience related to selling IT and managed telecommunications solutions. • Architecture experience in conceptualization, definition, and development of IT and/or telecom-based products and services. • Experience with ServiceNow PaaS across ITSM/TSM, ITOM/TSOM, OMT, CSM, and SPM. • Familiarity with software-defined networking, programming languages (HTML, Java, Python), APIs, RPA, and collaboration tools. • Experience with Hyperscaler platforms (AWS, Azure, Google) and large SaaS platforms (SFDC, Slack, etc.). • Experience with Artificial Intelligence technologies and platforms. • ITIL Foundations or similar certification. • Experience in sales or service of Fortune 500 companies. Benefits • Hybrid work environment with defined work location and work from home options. • Minimum eight assigned office days per month set by the manager. Apply tot his job Apply To this Job