Customer Service Rep
We are seeking a skilled Customer Service Rep to join forces with a pioneering leader in digital technologies. This position interfaces with customers, repair technicians, manufacturing and logistics personnel to coordinate customer equipment repairs.
This is NOT are remote position...
Pay: $20-$25/hour
Schedule: Monday - Friday | 7:00 a.m. to 3:30 p.m.
Location: Bartlesville (on-site)
Responsibilities:
Oversee customer repair requests from start to finish
Work with Repair Techs to schedule and prioritize customer repairs
Ensure invoices are accurate and send to customers
Run reports and analyze data to recommend process changes to improve productivity
Participate in and/or lead improvement activities to meet/exceed service goals
Skills and Qualifications:
Bachelor's Degree and 2 to 5 years of customer service experience OR a combination of education and experience and/or demonstrated accomplishments
Attention to detail, team player and self-starter
Ability to pass a background check and drug screen
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Shift:
Day shift
Application Question(s):
Do we have your permission to text you regarding your application?
Education:
Bachelor's (Preferred)
Experience:
Customer service: 2 years (Required)
Ability to Commute:
Bartlesville, OK 74006 (Required)
Work Location: In person
Apply Job!